Assistant Scientific Executive

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A laboratory service provider in Singapore is seeking a professional to enhance work processes and customer relations for radiation dose monitoring. Responsibilities include tracking payments, managing dosimeter logistics, and performing quality checks. Candidates should have relevant laboratory experience, proficiency in Excel, and strong communication skills. This role offers a contract period of 11 months at a rate of $13 to $14 per hour.

Qualifications

• 1-2 years of relevant experience in a service laboratory.
• Proficient in Microsoft Office Excel.
• Ability to work independently.
• Good interpersonal communication skills.
• Meticulous with an eye for detail.

Responsibilities

• Enhance work processes and customer relations to elevate service quality.
• Lead customer service surveys, analyse feedback, and drive process improvements.
• Track application payment and dosimeter issuance to ensure efficiency and accuracy.
• Coordinate dosimeter preparation, distribution, and courier services.
• Conduct quality checks on returned dosimeters and maintain communication with customers.

Skills

Customer relations

Process improvement

Microsoft Office Excel

Interpersonal communication

Attention to detail

Job description

Overview

Job Scope:

You will work in a laboratory which provides radiation dose monitoring services to radiation workers in Singapore. You will be responsible for the following:

• Enhance work processes and customer relations to elevate service quality.
• Lead customer service surveys, analyse feedback, and drive process improvements.
• Track application payment and dosimeter issuance to ensure efficiency and accuracy.
• Coordinate dosimeter preparation, distribution, and courier services for streamlined logistics and timely delivery.
• Conduct quality checks on returned dosimeters, maintain communication with customers, and manage courier job lists to ensure quality assurance.

Responsibilities

• Enhance work processes and customer relations to elevate service quality.
• Lead customer service surveys, analyse feedback, and drive process improvements.
• Track application payment and dosimeter issuance to ensure efficiency and accuracy.
• Coordinate dosimeter preparation, distribution, and courier services for streamlined logistics and timely delivery.
• Conduct quality checks on returned dosimeters, maintain communication with customers, and manage courier job lists to ensure quality assurance.

Qualifications

• Preferably 1-2 years of relevant working experience in a service laboratory
• Proficient in Microsoft Office Excel
• Ability to work independently
• Good interpersonal communication skills
• Meticulous with an eye for detail

Location: Prince George's Park (Kent Ridge)

Contract Period: 11 months

Salary: $13 to $14/hour

Mondays to Fridays office hours

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI