Assistant Retail Supervisor

DONA MANIS CAKE SHOP; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading food establishment in Singapore seeks a Team Leader responsible for supporting food and service operations, staff training, and ensuring exceptional guest experiences. Candidates should thrive under pressure and have relevant experience in the food and beverage industry. This role involves supervising staff and managing daily operations.

Qualifications

• Must love challenges and be able to work in a fast-paced environment.
• Related experience in food and beverage industry.

Responsibilities

• Assist the Shift Manager in food and service operations.
• Supervise the work of sub-contractors and in-house staff.
• Plan daily resources and assign tasks to ensure smooth operations.

Skills

Ability to work under pressure

Experience in F&B industry

Job description

Overview

The Team Leader is process- and activity-oriented and supports the Shift Manager in food and service operations, staff training, supervision, equipment maintenance, general cleanliness, and housekeeping. The role works with the Restaurant Manager to ensure smooth service, high-quality food and beverages, and exceptional guest experiences.

Responsibilities

• Assist the Shift Manager in all food and service operations, including training staff, supervising staff, equipment maintenance, general cleanliness, and housekeeping.
• Work closely with the Restaurant Manager to ensure smooth service, high-quality food and beverages, and exceptional guest experiences.
• Plan daily resources and assign tasks to ensure smooth shift operations.
• Organize work schedules and manage day-to-day operations of assigned projects or teams.
• Supervise the work of sub-contractors and in-house staff; provide technical guidance and support to team members.
• Develop training materials and conduct training sessions and workshops; build awareness of shared company goals.
• Read construction drawings and understand formwork, rebar, concreting, and surveying (for relevant roles).
• Enforce company rules and regulations and assist security-related programs as applicable.
• Supervise cleaning activities and room readiness in line with brand standards.
• Manage budgeting, cost control, and inventory planning for projects.

Qualifications

• Love challenges and can work under pressure.
• Able to work in a fast-paced environment.
• Related experience in F&B industry (for roles in food and beverage operations).