Assistant Restaurant/ Restaurant Manager

GOODWOOD PARK HOTEL PRIVATE LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A renowned heritage hotel in Singapore is seeking a dynamic Food & Beverage Manager to oversee operations and enhance guest satisfaction. The role involves training staff, ensuring hygiene standards, and preparing financial reports. Candidates should have at least 3 years of experience in the F&B industry and possess a diploma or equivalent. Strong communication skills and a passion for guest satisfaction are essential.

Qualifications

• Minimum a Diploma level qualification or equivalent.
• 3 years of F&B experience, preferably in a Restaurant / Cafe setting.
• Experience in the hotel industry is desirable but not essential.

Responsibilities

• Reviews the work of subordinates to ensure compliance with procedures.
• Inspects service areas daily for hygiene.
• Communicates effectively with kitchen and other departments.
• Develops training programs and evaluates training results.
• Prepares monthly financial reports and guest feedback analysis.

Skills

Guest satisfaction

Communication

Staff training

Performance evaluation

Education

Diploma or equivalent

Job description

Overview

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Food & Beverage Department.

Reporting to the Executive Assistant Manager - F&B, your job responsibilities include, but not limited to:-

Responsibilities

• Reviews the work of subordinates to ensure that established procedures and policies are followed.
• Inspects the service area daily to ensure the hygiene of these areas.
• Ensures that all materials and equipment are in compliance with departmental standards.
• Communicates effectively with the kitchen and other key departments.
• Analyses the training needs of the restaurant.
• Develops training programs for staff and trainees together with the training department. Evaluates training results.
• Reviews, coaches and evaluates staff performance and periodically.
• Rewards outstanding performers and take disciplinary action as and when necessary.
• Compiles the logbook for the Director of Food and Beverage on daily financial results and other relevant information.
• Ensures the standards, policies and procedures of the hotel are adhered to by the rank and file staff.
• Prepares monthly reports - Analysis and explanation of monthly results and compilation of guest comments and feedback.
• Maintains complete knowledge of Micros and Manual system procedures, daily house count arrivals/departures, VIPs, scheduled in-house group activities, locations and times, correct maintenance and use of the equipment and all department policies/service procedures.
• Anticipates guests’ needs, responds promptly and acknowledges all guests at all times.
• Assists outlet staff as and when required.
• Conducts orientation for the new employees and part-timers as well as on the job training for the existing staff.
• Completes work orders for maintenance repair and submits to Maintenance.
• Performs any other duties as may be assigned from time to time by the Management.

Requirements

• Minimum a Diploma level qualification or equivalent.
• 3 years of F&B experience, preferably in a Restaurant / Cafe setting.
• Experience in the hotel industry is desirable but not essential.
• Able to work on a shift rotation basis.
• Passion for guest satisfaction.
• Able to commence work within short notice would be advantageous.