Assistant Restaurant Manager: Lead Team, Service & Ops

FDESG PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant group in Singapore is seeking an Assistant Restaurant Manager to support daily operations. The ideal candidate will manage staff, ensure excellent customer service, and maintain food safety standards. Responsibilities include supervising activities, training employees, resolving complaints, and handling financial tasks. A strong focus on communication, customer service, and prior restaurant experience is essential for success in this role. The position offers a dynamic work environment in a fast-paced setting.

Qualifications

• Strong interpersonal and communication skills to effectively manage and motivate staff.
• Ability to address and resolve customer issues and operational challenges efficiently.
• Understanding of basic accounting and arithmetic skills for financial record-keeping and budgeting.
• A customer-focused mindset is crucial for ensuring high-quality guest experiences.
• Proficiency in inventory management, scheduling software, and payroll systems is often required.
• Prior supervisory or restaurant experience is generally preferred.

Responsibilities

• Hire, train, schedule, and supervise restaurant staff to ensure quality service and adherence to procedures.
• Provide excellent customer service, resolve customer complaints, and ensure a positive dining experience.
• Manage daily restaurant operations, including opening and closing procedures, to ensure smooth and efficient functioning.
• Monitor and enforce high standards for food quality, preparation, presentation, and hygiene in compliance with health and safety regulations.
• Conduct inventory checks, order supplies, and manage vendor relationships to control costs and ensure adequate stock.
• Handle financial processes, including cash handling, record-keeping, managing expenses, and supporting payroll activities.

Skills

Leadership & Communication

Problem-Solving

Financial Acumen

Customer Focus

Technical Skills

Experience

Tools

Inventory Management Software

Scheduling Software

Payroll Systems

Job description

A leading restaurant group in Singapore is seeking an Assistant Restaurant Manager to support daily operations. The ideal candidate will manage staff, ensure excellent customer service, and maintain food safety standards. Responsibilities include supervising activities, training employees, resolving complaints, and handling financial tasks. A strong focus on communication, customer service, and prior restaurant experience is essential for success in this role. The position offers a dynamic work environment in a fast-paced setting.