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A prestigious restaurant advisory service is seeking an Assistant Restaurant Manager for a high-end steakhouse in Singapore. The role involves providing leadership, managing a service team, and ensuring exceptional customer experiences. Candidates should have 5 to 7 years of experience in similar establishments, strong knowledge of food and wine, and the ability to train staff in service standards. This position requires a proactive approach to managing operations and customer satisfaction, along with a commitment to high service standards.
5 days, 2pm-11pm/12am (off days are not fixed)
Salary: $5000- $6500
Location: Mandarin Oriental, Singapore 039797 (Esplanade)
About the restaurant:
Upscale chain for aged prime beef, seafood & other traditional steakhouse fare in a clubby space.
Job scope:
Provide leadership and guidance to the service team and leading by example with outstanding customer service skills
Assist with hiring, training and inspiring a highly motivated food and beverage staff to be consistently extraordinary
Execute on approved Sales & Marketing initiatives to excite and engage guests to achieve sales and performance targets
Be proactive in managing expenses, such as ensuring accurate control over inventory, purchases, wastage
Remain focused and productive under pressure and demonstrate excellent multi-tasking and time management skills
Demonstrate a commitment to ever expanding world-class service standards
Participate in quarterly audits and execute delegated tasks as necessary
Extensive hospitality knowledge and experience
Experience in multi-cultural staff management/employee relations
Extensive theoretical and practical knowledge of high-grade steaks, F&B general knowledge, and strong knowledge of wine – both old world and new.
Experience with relevant POS and support software applications
Requirements:
At least 5 to 7 years’ experience of working in leading restaurants with significant experiencewith high-end Western dining food and beverage operations
Ability to train associates in alcohol intervention, food handling sanitation, company standards and service
A working knowledge of liquor/wine product presentation and inventory methods is required
Ability to manage private events