Assistant Restaurant Manager

DIM SUM PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant company in Singapore is seeking a Service Supervisor to oversee daily operations in the service department. Responsibilities include providing excellent customer service, managing the service team, and ensuring compliance with service standards. The ideal candidate has at least one year of relevant experience and strong leadership skills. Please send your resume to [e-mail] to apply.

Qualifications

• Minimum 1 years of relevant experience in F&B service operations, preferably in a supervisory role.
• Ability to lead, supervise, and motivate a service team.
• Good communication and interpersonal skills.

Responsibilities

• Carry out operations to improve service quality and cleanliness.
• Provide excellent service to ensure customer satisfaction.
• Manage service team to comply with company guidelines.

Skills

Leadership and supervision

Customer service

Communication skills

Detail-oriented

Job description

Job Description & Requirements

• Carry out daily operations in the service department to maintain and improve service quality and environment cleanliness
• Provide excellent service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Making menu recommendations, answering questions from customers
• Ensure and manage the service team to comply with all our company service guidelines and safety procedures
• Enforce restaurant quality, service and value standards, keep restaurant clean and tidy to create a comfortable environment for customers
• Manage and continuously improve service standards and provide support as necessary to ensure the service team can carry out assigned tasks
• Conduct and manage weekly inventory checks for service department (Front-of-House)
• Prepare restaurant order list and place orders with Procurement/Purchasing Department
• Address all customer complaints immediately, when required
• Ensure training standards and lead Supervisors and training team to conduct service training
• Any other duties as assigned by your superior

Requirement:

• Minimum 1 years of relevant experience in F&B service operations, preferably in a supervisory role
• Strong knowledge of restaurant service standards and procedures
• Ability to lead, supervise, and motivate a service team to deliver consistent quality and excellent customer experience
• Good communication and interpersonal skills to handle customers effectively and resolve complaints promptly
• Detail-oriented with strong organizational skills for inventory management and ordering processes
• Ability to train, coach, and guide team members in service standards and procedures
• Physically fit and able to work in a fast-paced environment
• Willing to work shifts, weekends, and public holidays
• Positive working attitude, reliable, and a strong team player

Please send your resume/profile to [e-mail] to apply.