Assistant Restaurant Manager

MODU K PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A renowned restaurant chain in Singapore is seeking a Restaurant Manager to oversee daily operations and enhance customer satisfaction. The ideal candidate will possess a Bachelor’s Degree in Hospitality or Retail Management, coupled with proven experience in the field. Responsibilities include staff training, managing schedules, and ensuring compliance with safety regulations. Strong leadership and financial management skills are necessary for success in this role, along with a customer-oriented approach.

Qualifications

• Proven work experience as Restaurant Manager / Hospitality Manager.
• Strong financial management skills.

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations.
• Coordinating front and back of the house operations.
• Training / coaching of new and current staff.
• Managing staff training, schedules and work performance.
• Respond promptly to customer complaints.
• Ensure compliance with safety and sanitation regulations.

Skills

Leadership skills

Excellent communication skills

Customer service orientation

Education

Bachelor Degree in Hospitality, Retail Management or related field

Job description

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organise and supervise shifts
• Respond prompt​ly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented