Assistant Outlet Manager

SURREY HILLS HOLDINGS (PRIVATE LIMITED); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A growing restaurant group in Singapore is seeking an experienced restaurant manager to oversee daily operations and manage staff performance. The ideal candidate will have a proven background in restaurant management, excellent leadership skills, and a strong focus on customer service. You will ensure smooth service flow and maintain high standards in food quality and guest satisfaction. Join us and be part of a thriving team that values fresh produce and warm hospitality.

Qualifications

• Proven experience in restaurant management.
• Strong understanding of food and beverage operations.
• Excellent leadership and interpersonal skills.

Responsibilities

• Oversee daily operations of the outlet.
• Manage and supervise staff.
• Maintain high standards of customer service.

Skills

Leadership

Customer service orientation

Problem-solving

Job description

💓Surrey Hills Grocer is an expanding brand that aims to be the most authentic Australian destination grocer by bringing honest-to-good, fine, fresh products. Inspired by the harsh terrains of Australia, we strive to bring you the best produce and offer everyone a taste of warm Australian hospitality.💓

On top of the Australian cafe and restaurant concept, we also have Spanish, Taiwanese and Japanese restaurant concepts.

Job Description 💃

• Oversee daily operations of the outlet to ensure smooth service flow.
• Manage and supervise staff, including scheduling, training, and performance monitoring.
• Maintain high standards of customer service to ensure guest satisfaction.
• Monitor food and beverage quality, presentation, and consistency.
• Handle reservations, guest complaints, and special requests professionally.
• Manage inventory, stock ordering, and cost control to achieve budget targets.
• Work closely with the culinary team and management to implement promotions and service improvements.

Requirements

• Proven experience in restaurant management, with a strong understanding of F&B operations.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Strong customer service orientation and problem-solving abilities.