Assistant Operations Manager (Parking Enforcement)

WSH Experts Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading operations management company in Singapore is looking for an Operations Assistant to assist the Operations Manager in commanding and controlling the Wardens. Responsibilities include supervising enforcement actions against illegal parking, monitoring complaints, and ensuring Key Performance Indicators are met. Ideal candidates should possess leadership and communication skills, operational management experience in the transport sector, and proficiency in Microsoft Office applications.

Qualifications

• Familiarity with parking regulations and software.
• Relevant experience in managing administration and operations, preferably in the transport industry.

Responsibilities

• Assist the Operations Manager to manage the Wardens effectively.
• Monitor enforcement actions in response to public complaints.
• Supervise patrol officers enforcing parking regulations.

Skills

Leadership

Communication skills

Problem-solving skills

Team Player

Tools

Microsoft Office

Job description

Responsibilities

To assist the Operations Manager to manage and exercise effective command and control of the Wardens and ensure all Key Performance Indicators meet the Authority’s requirements;

To Monitor the enforcement action in response to all complaints received from members of the public via the Authority’s parking enforcement hotline, OneService or LifeSG app;

To supervise the patrol officer taking enforcement action against illegally parked vehicles at locations, enforcement action against heavy vehicles parking outside their designated parking spaces

Job Requirements

• Leadership , communication skills and familiarity with parking regulations and software.
• Relevant experience in managing administration, Operations management, preferably in the transport industry
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Strong problem-solving skills , team Player