Assistant Manager, Housekeeping

One Farrer Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality provider in Singapore is seeking a talented individual to manage housekeeping operations. The role includes supervising staff, ensuring laundry efficiency, maintaining cleanliness standards, and conducting inspections. Strong leadership and communication skills are crucial to uphold the highest service levels and ensure the well-being of both guests and staff. This position is vital for maintaining a welcoming environment for all patrons.

Responsibilities

• Manage the housekeeping team for prompt service.
• Ensure effective laundry operations.
• Conduct quality control inspections of all areas.
• Inspect areas to maintain cleanliness and condition.
• Manage spring-cleaning schedules.
• Maintain communication with department heads.
• Conduct meetings in the Executive Housekeeper's absence.
• Ensure high standards of cleanliness and amenities.
• Supervise contractors for compliance.
• Assist with health and safety procedures.

Job description

Responsibilities3>

• Manage the housekeeping colleagues to ensure all external and internal guests receive prompt and courteous service.

• To ensure that the laundry operations run effectively and efficiently.

• Schedule with Executive Housekeeper on routine quality control inspections of all Housekeeping areas.

• Inspect guest and public areas on a regular basis to ensure that furnishings, facilities, and equipment are clean and in good condition; make recommendations to Executive Housekeeper accordingly regarding upkeep.

• To manage the spring-cleaning schedules.

• Maintain open channels of communication with other department heads.

• To conduct regular department meetings in absence of Executive Housekeeper.

• To identify and ensure highest possible standards of cleanliness, maintenance, guest room supplies and amenities at a realistic cost.

• To supervise outside contractors to ensure contractual compliance.

• To assist and manage the housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures.

• To coach and counsel all colleagues to ensure housekeeping standards are met.