Assistant Manager, Data & Impact Analytics

NEW LIFE STORIES LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A social impact organization in Singapore seeks an Assistant Manager for Data & Impact Analytics to manage data systems, transform insights into narratives for stakeholders, and ensure compliance with data governance. The ideal candidate has a degree in relevant fields and experience in data management and analysis, particularly within the social service sector. This role emphasizes driving meaningful social change and requires strong communication and organizational skills.

Benefits

Impactful work on social issues

Collaborative work environment

Professional development opportunities

Qualifications

• Qualified degree in relevant fields such as Statistics or Data Science.
• Experience in data management, ideally within social services.
• Familiarity with impact measurement frameworks preferred.

Responsibilities

• Manage and maintain data systems ensuring integrity and security.
• Transform data into actionable insights for programme improvement.
• Ensure compliance with data governance standards.

Skills

Data management

Data analysis

Reporting

Communication

Team collaboration

Detail-oriented

Organizational skills

Education

Degree in Statistics, Social Sciences, Economics, Data Science, or related fields

Tools

Salesforce CRM

Job description

Why This Role Matters

At New Life Stories (NLS), data is not just about numbers — it’s about children, families, and systems of care. As Assistant Manager, Data & Impact Analytics, you will play a pivotal role in turning programme data into credible evidence, meaningful insights, and compelling impact stories that guide decisions, strengthen accountability, and support advocacy.

This role sits at the intersection of service delivery, impact measurement, and organisational strategy — ideal for someone who wants their data skills to drive real social change.

What You Will Do

1. Data Systems & Infrastructure

You will ensure that NLS has strong, reliable data foundations.

• Manage and maintain our Case Management System (CMS / Salesforce CRM), including user access and data integrity

• Set up clear, consistent data entry protocols and documentation

• Train staff on digital tools to ensure quality and consistency of data

• Maintain PDPA-compliant data storage and security structures

2. Impact Measurement & Analysis

You will transform raw data into insights that improve programmes and outcomes.

• Oversee digital assessment tools measuring child and family outcomes (e.g. literacy, resilience, caregiver burden, quality of life)

• Track programme performance against outcome targets with internal teams

• Analyse trends and patterns across programmes, including longitudinal outcomes

• Lead data cleaning, validation, and quality assurance

• Identify gaps in data processes and co-develop improvements to strengthen measurement systems

3. Reporting & Stakeholder Accountability

You will translate data into narratives that inform, persuade, and comply.

• Produce impact analytics for donors, funders, and governance reporting

• Support grant applications and donor reports with robust evidence

• Develop dashboards, visualisations, and “impact stats” for leadership and partners

• Contribute core data and insights to the NLS Annual Report

4. Data Governance & Compliance

You will safeguard ethical and responsible data use.

• Ensure full compliance with PDPA and ethical data standards

• Monitor and enforce data governance protocols across the organisation

What We’re Looking For

Qualifications & Experience

• Degree in Statistics, Social Sciences, Economics, Data Science, or related fields

• Experience in data management, analysis, and reporting

• Familiarity with impact measurement frameworks and outcome evaluation

• Prior experience in the social service or non-profit sector is strongly preferred

Skills & Attributes

• Strong ability to explain data clearly to non-technical audiences

• Comfortable working with cross-functional and multidisciplinary teams

• Detail-oriented, organised, and proactive

• Strong written communication and data storytelling skills

• Curious, adaptable, and able to keep pace with evolving digital tools

• A collaborative team player with a strong sense of purpose

Employment type

• 2-Year Contract Full-time

Why Join New Life Stories

• Work on meaningful social issues affecting children and families

• See your data influence real decisions, funding, and systems change

• Collaborate with practitioners, leaders, and partners across sectors

Be part of an organisation that values rigour, compassion, and integrity