Assistant Manager, Clinical Governance

National University Polyclinics; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent healthcare organization in Singapore is seeking a professional to provide secretariat support for clinical quality assurance committees and implement quality improvement projects. The ideal candidate must have a relevant degree and some experience in healthcare administration, with strong communication and problem-solving skills. The role requires self-motivation and the ability to work collaboratively with diverse stakeholders.

Qualifications

• Degree in relevant field is required.
• 3 to 4 years of healthcare experience preferred.
• Experience in quality improvement methodologies is advantageous.
• Strong communication and interpersonal skills are required.
• Self-motivation and problem-solving ability are essential.

Responsibilities

• Organise and provide secretariat support to quality assurance committees.
• Plan and implement quality improvement projects.
• Support clinical governance functions and maintain relationships with stakeholders.

Skills

Healthcare administration

Clinical quality methodologies

Problem-solving

Interpersonal skills

Communication skills

PC skills

Education

Degree in Life / Pharmaceutical Sciences, Healthcare Administration / Management, Biomedical Engineering, Pharmacy, Nursing

Tools

MS Office applications

Job description

Responsibilities

• Organise and provide secretariat support to clinical quality assurance committees, workgroups and associated meetings.
• Work with relevant stakeholders in areas of quality assurance, patient safety, continual improvement, and risk management.
• Plan, develop and implement quality improvement projects.
• Assist with other clinical governance functions such as preparation of reports and analysis.
• Serve as a resource-person and maintain positive relationships with doctors, nurses, allied health and administrative colleagues.
• Support in the licensing of hospital, internal audits, incident management and clinical quality records review programme.
• Undertake any other tasks and duties as assigned by the Manager or Head of Department.

Requirements

• Degree in Life / Pharmaceutical Sciences, Healthcare Administration / Management, Biomedical Engineering, Pharmacy, Nursing; or Occupational, Physio or Speech therapy.
• Preferably 3 to 4 years of healthcare experience.
• Experience in healthcare administration, clinical quality (e.g. JCI, LEAN, Six Sigma, Root Cause Analysis, Plan-Do-Check-Act, or other quality improvement methodologies) and / or risk management will be of added advantage.
• Good PC skills and proficient in MS Office applications including MS Word, Excel, PowerPoint.
• Meticulous with strong problem-solving, interpersonal, oral and written communication skills.
• Positive work attitude and ability to work with all levels of staff and diverse stakeholders in both independent and collaborative work environments.
• Self-motivated; able to multi-task, work independently, and produce well written reports, papers, minutes, etc.
• Has compassion and a heart for quality, patient safety and ethics.

If the role sounds interesting to you, please contact ‘[e-mail]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.