Assistant Manager/Client Manager – Multinational Hub

Marsh & McLennan Companies; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A global insurance leader in Singapore is seeking a talented individual to join their Multinational Client Servicing team. The role involves managing client servicing for multinational clients in the APAC region and delivering prompt processing of insurance requests. Candidates should possess a Bachelor's degree and a minimum of 3 years' experience in the insurance industry. This hybrid role allows flexible work arrangements while collaborating with a professional team.

Benefits

Professional development opportunities

Supportive leaders

Inclusive culture

Qualifications

• Minimum 3 years of experience within the general insurance industry.
• Attained minimum Certificate in General Insurance (CGI) or equivalent.
• Strong negotiation, presentation and problem-solving skills.

Responsibilities

• Manage Multinational Client Servicing for global clients in APAC.
• Deliver prompt and accurate processing of clients’ insurance requests.
• Support major insurance renewals and pre-renewal data gathering.
• Drive digital tools implementation and adoption with clients.
• Monitor progress to assure service meets or exceeds client expectations.

Skills

Negotiation skills

Presentation skills

Problem-solving skills

Interpersonal skills

Team player

Education

Bachelor's degree

Certificate in General Insurance (CGI)

ANZIIF or ACII certification

Job description

We are seeking a talented individual to join our Multinational Client Servicing team at Marsh Singapore. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office.

This is an exceptional opportunity to collaborate and work alongside a highly motivated, professional and fast‑growing broking team within the Multinational Client Servicing division of Marsh Singapore. Sitting within the Risk Management segment, this unique and specialist team provides APAC client servicing for Marsh’s largest multinational clients. You will gain exposure to working with global clients, in addition to colleagues across Marsh’s entire international network, and work to ensure seamless client servicing delivery from Marsh Teams in APAC.

We will count on you to:

• Manage Multinational Client Servicing by working with Producing offices and local Marsh offices across geographies to support global clients' operations in the APAC region
• Deliver prompt and accurate processing of clients’ insurance requests and ensure overall client servicing
• Support Specialty Engagement & Placement including major insurance renewals, pre‑renewal data gathering, renewal discussions, and post‑renewal activities such as policy documentation and training support
• Drive digital tools implementation and adoption with clients, partnering closely with internal teams to support both internal team and external clients’ adoption of Marsh systems and tools
• Implement action plans, monitor progress, assure service meets or exceeds client expectations, and protect the firm from Errors & Omissions

What you need to have:

• Bachelor’s degree with minimum 3 years of experience within the general insurance industry
• Attained minimum Certificate in General Insurance (CGI) or equivalent; ANZIIF or ACII will be an advantage

What makes you stand out:

• Strong negotiation, presentation and problem‑solving skills
• Highly motivated, team player with good interpersonal skills
• Ability to navigate swiftly in a fast‑paced environment

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.