Assistant Game Operations Specialist

SKYWORK AI PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A gaming technology company in Singapore is seeking an Assistant Game Operations Specialist to manage daily game operations and enhance user engagement. Responsibilities include supporting game operations, handling player feedback, and localizing game content. Candidates should have strong communication skills and a passion for gaming, with a preferred educational background in relevant fields.

Qualifications

• Passion for gaming and interacting with users.
• Proficiency in English or Chinese is required.
• Prior experience in game operations is preferred.

Responsibilities

• Complete daily game operations, including activity configuration.
• Collect and handle players’ feedback and complaints.
• Support user engagement efforts, conducting community maintenance.
• Provide support for localization and translation.

Skills

Strong communication skills

Analytical skills

Team collaboration

Education

Diploma or Bachelor’s degree

Job description

Ark Games is Skywork AI - Kunlun's UGC game platform with global distribution in more than 150 countries and regions. In addition to covering MMO, ARPG and other mobile game categories, we try to incubate new categories such as quadratic and SLG, and coordinate development with other platform businesses of the company. The ideal Assistant Game Operations Specialist role will be involved with Ark Backend Games Operation for Games:

• The Legend of Neverland
• BLEACH Mobile 3D & MU Origin
• Sword of Chaos

Job Responsibilities：

1. Complete daily game operations, including activity configuration, announcement releases, and version testing
2. Collect and handle players’ feedback and complaints, summarizing and reporting key issues to the game operation team
3. Support user engagement efforts, conducting community maintenance and user research
4. Provide support for the localization, translation, and review of the game language pack

Job Requirements:

1. Passion for gaming and interacting with users, with strong communication skills and a responsible attitude
2. Proficiency in either English or Chinese is required as a working language, depending on the role’s communication needs. Additional language proficiency is advantageous for engaging with a diverse player community
3. Diploma or Bachelor’s degree; prior experience in game operations is preferred
4. Strong analytical skills, ability to generate reports, and work collaboratively in a team