Assistant Front Office Manager

SERENE LAND PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A hospitality company in Singapore is looking for a Front Office Manager to assist the Hotel Manager in overseeing operations and ensuring high standards of service. The ideal candidate has a diploma and at least 5 years of relevant experience in hotel management. Responsibilities include developing process improvements, inspecting facilities, and supporting team development. Employees enjoy various benefits, including medical, flexi and birthday leave, annual health screenings, and insurance coverage.

Benefits

Medical benefits

Flexi and Birthday Leave

Annual Health Screening

Insurance Coverage

Qualifications

• At least 5 years of relevant experience in a similar capacity.
• Knowledge of accommodation, services, and facilities expectations.

Responsibilities

• Assist Hotel Manager in overall administration and operations of the Front Office.
• Develop strategies for process improvement.
• Inspect guest rooms and public areas to maintain standards.

Skills

Team player

Positive attitude

Enthusiasm

Knowledge in Opera System

Education

Diploma in any field

Job description

Job Description

• Assist Hotel Manager in overall administration and operations of the Front Office
• Develop, recommend and advise the Hotel Manager or Room Division Manager on any areas of improvements in processes and strategies
• Be proactive and resourceful in the analysis of trends, changing needs and expectation of guests in terms of accommodations, services and facilities
• Ensure that all staff compliments the efforts to achieve ARR and occupancy goals with proper, sound yield management of room inventory
• Inspects guest rooms, public areas, lobby and other facilities periodically in order to maintain a consistently high level of standards
• Review departmental programs to ensure development of future department heads

Requirements

• Diploma in any field
• At least 5 years of relevant experience in a similar capacity
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.