Assistant Director/Senior Manager, Regional Sales & Marketing (OTA)

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A prestigious luxury resort in Singapore seeks an Assistant Director / Senior Manager to drive sales strategy and manage daily sales activities. The ideal candidate will possess at least 5 years of experience in luxury hospitality sales, showcasing strong leadership and communication skills. This role offers the opportunity to lead a dynamic sales team while building long-term customer relationships. Competitive compensation and a vibrant working environment are provided.

Qualifications

• Minimum 5 years of proven experience in Sales and Marketing management in the hospitality industry.
• Prior exposure to luxury hotel brands.
• In-depth knowledge of hotel operations and service standards, ideally in luxury hotels and resorts.

Responsibilities

• Contribute to the development of Strategic Business and Operating Plans.
• Maximize total revenue across all market segments.
• Represent the hotel at trade shows and promotional events.

Skills

Leadership

Communication

Financial acumen

Relationship building

Strategic thinking

Education

Bachelor's degree in hospitality management or related field

Job description

Company Description

Resorts World Sentosa (RWS) is Asia's premium lifestyle destination resort, located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named 'Best Integrated Resort' since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Job Summary

We are seeking a driven and relationship focused Assistant Director / Senior Manager to join our team at The Laurus, Resorts World Sentosa. You'll play a key role in driving the property's overall sales function. This includes planning and organizing sales and marketing initiatives. As the leader of the property's sales efforts, the Assistant Director / Senior Manager will be responsible for executing the sales strategy and meeting revenue targets. The role involves managing all day-to-day sales activities with a strong focus on building long-term, value-driven customer relationships that support sales goals. The ideal candidate should have a strong background in luxury hospitality sales, a passion for excellence, and the ability to inspire high performance within the sales team.

Key Responsibilities

Strategy Development

• Contribute to the development of Strategic Business and Operating Plans, including the annual Sales and Marketing Plan


• Provide timely insights on market trends to support proactive decision-making that enhances revenue, brand awareness, and profitability


• Support new product and service development through market research to exceed guest expectations


• Analyze competitor activities to identify opportunities and maintain a competitive edge


• Collaborate with Resort Marketing to design and implement promotions, strategies, and special events


• Develop measurable 12-month action plans to achieve budget targets


• Assist in preparing and executing the department's annual business plan

Revenue Management

• Partner with Revenue Management team to maximize total revenue across all market segments


• Develop and implement promotional schedules focused on achieving room nights and revenue targets

Sales Management

• Represent the hotel at trade shows, conventions, and promotional events locally and internationally


• Collaborate with Marriott Global Sales Offices and RWS Sales teams to build relationships with key partners and drive revenue

Required Qualifications

• Bachelor's degree in hospitality management, or a related field


• Minimum 5 years of proven experience in Sales and Marketing management in hospitality industry


• Prior exposure to luxury hotel brands


• Knowledge and understanding of the luxury hotels and related segments


• In-depth knowledge of hotels operations and service standards, preferably within Luxury Hotels and Resorts

Required Skills

• Strong leadership and management skills


• Excellent communication and interpersonal skills


• Strong financial acumen and experience in forecasting and budget management


• Exceptional ability to establish and foster long-term relationships with key stakeholders


• Ability to work effectively in a fast-paced, dynamic environment


• Ability to work autonomously, and within a team environment


• Strategic thinking and problem-solving skills