Assistant Director, Corporate (Operations)

MOH Office for Healthcare Transformation (MOHT); Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A healthcare transformation office in Singapore is seeking a senior manager to lead operations, manage procurement, and enhance corporate services. The ideal candidate will have a strong background in operational management with at least 10 years of experience, including 5 years in leadership roles. Proficiency in Microsoft Suite and Power applications is essential for driving process improvements. The position requires excellent problem-solving and communication skills, with the ability to thrive in dynamic environments.

Qualifications

• At least 10 years of experience in operations and administrative roles, including 5+ years in leadership.
• Proven track record of managing operational teams and service delivery.
• Strong communication skills with the ability to work independently.

Responsibilities

• Lead and enhance Procurement, Billings, and Corporate Admin services.
• Co-lead corporate audits and review policies with Directors.
• Implement process improvements using Power applications.

Skills

Leadership

Problem-solving

Interpersonal skills

Technology-savviness

Education

Bachelor’s/ Master’s Degree

Tools

Microsoft Suite

Power Apps

Power Automate

Power BI

Job description

Job Responsibilities

MOHT envisions a transformed health system that is patient-centric, data-driven and digitally enabled to better empower health, prevent disease and provide excellent value-based care. To realise this vision, MOHT’s mission is to design and implement innovative solutions essential for the desired health system transformation. The Corporate office supports MOHT’s programme teams and members in the planning and delivery of key shared services – e.g. Planning, Procurement, Billings, Corporate Administration, Corporate IT, and Organizational Development.

Duties

• Lead, drive and enhance Procurement, Billings, and Corporate Admin services
• Procurement) Vendors, third parties, and commercial-related management across the various procurement tools on Power Apps (e.g., Small Value Purchase, RFQ, RFP). This includes serving as the covering Procurement administrator for the e-Procurement platform account like SESAMi.
• Billings) Claims and Finance-related support, processes and operations on Power Apps – back-to-back process and compliance assurance as well as effective responses in the event of discrepancies.
• Corp Admin) This includes the management of office environment, facilities, and non-IT equipment management, support, maintenance, and upgrades.
• Co-lead with Director Operations in preparation for MOHT corporate audits. Areas include procurement, grants management, and fixed asset management.
• Co-lead with Director Operations to review and update MOHT Corporate Operating Policies (COP) which also fulfil audit needs.
• Co-lead with Director Operations on infusing automation and Generative AI into our corporate processes to strive for maximum efficiency and effectiveness in how Ops team support the various project teams.
• Lead process improvement initiatives and use Power applications to do so.
• Collaborate with Deputy Director (Corporate IT) on key enterprise IT initiatives, especially IT activities that relate to general admin services like staff lifecycle management.
• Undertake any other duties as assigned.

Job Requirements

• Bachelor’s/ Master’s Degree
• At least 10 years of experience working in the equivalent operations and administrative roles, inclusive of 5+ years’ leadership and managerial experience
• Strong experiences and competencies with a proven track record of managing operational teams and service value delivery
• Good interpersonal, people engagement skills and team-building strengths.
• Sharp problem-solving skills with attention to details.
• Clear and concise oral and written communication. Ability to work independently. Determined, resourceful and adaptable individual with the ability to thrive in ambiguity.
• Results oriented / self-directed ability to drive change in unstructured environment. Strong commercial and business acumen.
• Ability to track multiple ongoing work-streams and projects meticulously, and to meet tight deadlines while remaining flexible and adaptable.
• Technology-savviness with proficiency in Microsoft Suite, including the desire to master Power Apps, Power Automate, and Power BI.