Responsibilities
- Provide contract/ operation/ service leadership and participates in developing and implementing consistent policies, procedures, controls in contract execution.
- Maintain service level agreements and key performance indicators for services, review regularly in the light of changing business and operational needs.
- Meet contractual manpower needs and standards – ensure proper induction program in place, skills upgrading, career development and retention.
- Effective employee management and ensure compliancewith local government legislation.
- Drive employee and customer engagement process andimprovements.
- Ensure all statutory compliance and being the primary contact in respect of all contracts services and undertake risk assessments, organising emergency procedures, liaising with clients by informing them of the developments.
- Develop systems/ programs to improve quality, efficient utilisation of equipment and materials and the productive use of labour.
Personal & Professional Qualifications
- Degree or Diploma in Management or relevant professional qualification or closely related field with minimum 2 or more years of progressive management experience working in a hospitalenvironment services industry.
- Knowledge of contracts, documents, management ofSystems/ methods/ tools/ equipment/ materials and administrative procedures in a business-focused environment.
- Effective negotiating and influencing skills with a positive and forward-looking proactive approach.
Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg
EA License No: 99C4599