Assistant Care Coordinator (NUHS@Home)(6725)

NUHS@Home; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare service provider in Singapore is seeking an Assistant Care Coordinator to manage patient care and collaborate with healthcare professionals. The role involves pre-admission screening, telehealth monitoring, and developing care plans. Ideal candidates are service-oriented and hold a diploma in a health-related field. Flexibility for shifts, including weekends and public holidays, is required.

Qualifications

• Diploma in health-related courses preferred.
• Fluent in English; local dialects are a plus.
• Good computer literacy and knowledge of PC software.
• Must be able to work shifts, including weekends and holidays.

Responsibilities

• Perform pre-admission screening for patients.
• Collaborate with nurses for holistic patient care.
• Document patient care and maintain accurate records.
• Monitor patient’s vital signs and escalate issues.

Skills

Fluent in English

Good interpersonal skills

Ability to work independently

Customer service orientation

Education

Diploma in health-related courses

Tools

PC software knowledge

Job description

Overview

As an Assistant Care Coordinator for NUHS@Home, you will play a vital role in the care coordination and management of our patients. We are seeking a dedicated individual who can work closely with the healthcare providers, patients, and their families to ensure high-quality care is delivered in the comfort of patient’s own homes. If you are a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you!

Primary Responsibilities and Duties (80%)

Patient Care

• Performs pre-admission screening for patients and caregivers.

• Works in collaboration with the nurses to manage and provide holistic care to patients in their homes, including monitoring patients’ general condition and progress.

• Identifies and reports any deviations from norm, care gaps or issues to appropriate Team Nurse Lead/Nurses/Clinicians.

• Handles enquiries and provide regular updates on care plans with patients and caregivers.

• Participates in interdisciplinary team meetings and provides input on patient care plans.

• Documents patient care and maintain accurate records of patient progress and treatment plans.

• Collaborates with community resources and other healthcare providers to ensure continuity of care and appropriate referrals for relevant community services.

• Develops care plans based on assessed care needs.

Telehealth Monitoring

• Monitors patient’s vital signs and escalate red flags to the respective team nurses/physicians.

• Provides basic patient education.

• Adherence to telehealth monitoring using Telehealth system.

• Lifestyle changes/health coaching eg, diet, nutrition, basic exercise.

Secondary Responsibilities and Duties (20%)

• Ensures all necessary equipment and supplies are available for patient care, and coordinates with vendors as needed.

• Participates actively in continuous quality improvement activities, risk management strategies and projects.

• Performs any others ad-hoc duties and responsibilities that may be assigned from time to time.

Job Specification/Requirements

• Diploma in health related courses preferred

• Fluent in English, ability to speak in local dialects will be an advantage.

• Good computer literacy and knowledge of PC software packages.

• Able to do shift work / flexible schedule, including evenings, weekends, and public holidays.

• Able to cope and work independently in a fast-paced working environment.

• Service oriented, pleasant and cheerful personality with strong interpersonal and communication skills.

• Good team player and demonstration of some leadership skills.

• Have initiative and commitment with good sense of integrity and teamwork.

• Knowledge of hospital operations/previous working experience (in healthcare setting) will be an added advantage.