Assistant & Care Coordinator

National University Polyclinics; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare organization in Singapore is seeking a professional to coordinate patient care and improve health literacy through education and technology. The ideal candidate will work with various stakeholders to achieve clinical outcomes and support patients in managing their health effectively. Requirements include a diploma, strong communication skills, and proficiency in Microsoft Office. Experience in healthcare is preferred.

Qualifications

• Diploma preferred with a focus on health promotion.
• Some healthcare experience is an advantage.
• Must have good verbal and written communication skills.

Responsibilities

• Build relationships with care team and external stakeholders.
• Achieve clinical outcomes for preventive health screenings.
• Leverage technology to empower patient health literacy.

Skills

Communication skills

Interpersonal skills

Team player

Proactive attitude

Education

Diploma in health-related field

Qualification in health promotion

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

As part of the multidisciplinary team, you get to provide holistic and incredible care, empower patients and caregivers to take charge of their own health through technology, raise awareness and accessibility of available resources that can be tapped on, nudging them towards action. Strategic outcomes and goals include:

Responsibilities

• Build relationships with internal (care team) and external stakeholders (patients and caregivers).
• Contribute to achieving clinical outcomes for preventive health screenings and reduce readmission and escalations to tertiary care, and gather social determinants of health pertinent to influencing social and health outcomes in positive ways.
• Leverage technology to empower patients to improve health literacy and accessibility to resources.
• Assist in coordinating and providing patient care activities. This includes the use of IT systems to track, perform and document established clinical indicators and care given to patients.
• Perform basic parameter measurements, close preventive screening and vaccination gaps in relation to national programmes/initiatives.
• Provide basic health education to improve patients’ knowledge on lifestyle management, social and physical activities through social prescribing, the use of health monitoring devices (e.g. home blood pressure, glucose and weight monitoring), and advise patients on vaccination requirements.

Requirements

• Diploma preferred.
• Qualification in health promotion will have an advantage.
• Preferably with some working experience in healthcare.
• Good verbal and written communication skills.
• Pleasant disposition and personality.
• Possess good interpersonal skills, a positive attitude towards work and is a team player.
• Good communication and coordination skills.
• Self‑motivated and has interest in patient care.
• Able to communicate in English and a local language/dialect.
• Proficient in Microsoft Office including Excel, Word and PowerPoint.
• Savvy in navigating IT programs.