Assistance sales manager

LUX LEGACY PTE. LTD.; Serangoon Garden Circus; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury retail company in Singapore is seeking a dedicated professional with 3–5 years of experience in luxury retail for a supervisory role. The ideal candidate should have strong sales acumen and excellent understanding of luxury customer service standards. Responsibilities include supporting daily operations, coaching sales associates, and managing staff scheduling. Candidates should be fluent in English, with additional languages being an advantage, reflecting a well-groomed and professional appearance aligned with luxury brand standards.

Qualifications

• 3–5 years of experience in luxury retail, preferably in handbags or fashion accessories.
• Experience in a supervisory or assistant management role is preferred.
• Fluency in English; knowledge of additional languages is a plus.

Responsibilities

• Support the Store Manager in daily operations and staff supervision.
• Coach and develop sales associates.
• Manage staff scheduling and performance feedback.
• Act as Manager-on-Duty when required.

Skills

Strong sales acumen

Luxury customer service understanding

Experience with VIP clients

Ability to analyze sales performance

Education

Diploma or Degree in Business, Marketing, Fashion Management

Tools

POS systems

Job description

Education & Experience

Diploma or Degree in Business, Marketing, Fashion Management, or related field.

Minimum 3–5 years of experience in luxury retail, preferably in handbags, fashion accessories, or premium brands.

Prior experience in a supervisory or assistant management role is highly preferred.

Sales & Commercial Skills

• Strong sales acumen with proven ability to meet and exceed sales targets.

• Excellent understanding of luxury customer service standards and clienteling.

• Experience in handling VIP clients and building long-term customer relationships.

• Ability to analyze sales performance, KPIs, and inventory turnover.

Leadership & Team Management

• Ability to support the Store Manager in daily operations and staff supervision.

• Skilled in coaching, motivating, and developing sales associates.

• Capable of managing staff scheduling, performance feedback, and daily briefings.

• Acts as Manager-on-Duty when required.

Product & Brand Knowledge

• Strong passion for luxury handbags, leather goods, and fashion trends.

• Ability to deliver detailed product knowledge, craftsmanship, and brand storytelling to customers.

• Ensure visual merchandising and brand presentation standards are consistently maintained.

Operational & Administrative Skills

• Proficient in POS systems, stock management, and loss prevention.

• Experience in inventory control, stock replenishment, and stocktake processes.

• Ability to support pricing, promotions, and new product launches.

Communication & Personal Attributes

• Excellent communication and interpersonal skills.

• Fluent in English; additional languages (e.g., Mandarin) are an advantage.

• Well-groomed, professional appearance aligned with luxury brand standards.

• Customer-focused, detail-oriented, and adaptable in a fast-paced retail environment.