Area Manager (F&B)

Jollibee; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading fast-food chain is seeking a Store Operations Manager in Singapore to drive productivity and efficiency across multiple outlets. The role involves evaluating store operations, promoting a positive working culture, and managing teams to achieve sales goals. Ideal candidates should have 4 to 6 years of experience in the F&B industry in a managerial role and possess strong leadership and communication skills. This role also requires multitasking under pressure and flexibility to work weekends.

Qualifications

• 4 to 6 years experience in F&B, in a managerial role.
• Experience in managing more than 3 outlets.
• Energetic, adaptable, and self-motivated.

Responsibilities

• Drive productivity across stores for efficiency.
• Evaluate operations and cleanliness of stores.
• Lead store managers towards achieving sales results.

Skills

Leadership

Communication

Multitasking

Sales-oriented

People management

Job description

Responsibilities

• Responsible for driving the organization's productivity aspirations across the group of stores to ensure efficiency
• Visit stores to evaluate operations, cleanliness, and efficiency of each area of the stations
• Promotes a positive working culture across the stores and drives the achievement of sales results
• Participates in the hiring and training of crews and Managers
• Oversee the work, ordering and schedules of outlets
• Handles discipline and termination of employees as needed and in accordance with company policy
• Set standards and objectives for different outlets
• Lead a team of store managers towards effective collaboration and attainment of goals
• Undertake sound financial management to ensure stores are profitable and stay within budget
• Ensure compliance with company policies and operational guidelines
• Facilitate implementation of organizational strategies
• Manage and review store operations and processes within the area/district
• Review customer satisfaction, order processing, fulfilment and returns
• Evaluate performance using key metrics and address issues to improve it
• Report to upper management on progress and issues
• Other tasks as assigned

Qualifications

• 4 to 6 years experience in F&B, in managerial role
• Experience in managing more than 3 outlets
• Good leadership and communication skills
• Able to multitask and work under pressure
• Able to work weekend and PH
• Energetic, adaptable, highly-driven and sales-oriented
• Possesses strong people management skills and is able to engage with management
• Self-motivated and able to work in a fast-paced environment