Application Support & Incident Response Analyst

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading staffing service in Singapore is seeking an Application Support Analyst to manage the application support operations. The role involves troubleshooting technical issues, performing routine operations, and supporting disaster recovery efforts. Candidates should have a diploma or bachelor's degree in Computer Science or a related field, along with 1-5 years of relevant experience. This position offers a structured environment focused on proactive problem solving and continuous improvement.

Qualifications

• 1-5 years of Technical/Application Support experience on various technology platforms.
• Responsibility and proactivity in resolving problems.
• Structured approach to problem solving.

Responsibilities

• Handle the day-to-day operations of the business.
• Log, escalate and follow through with issues.
• Review and improve alarms and alarm response.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Deploy new versions of the software.

Skills

Level 1 troubleshooting

Analytical problem solving

Proactive issue resolution

Education

Diploma/Bachelor's degree in Computer Science or related field

Job description

A leading staffing service in Singapore is seeking an Application Support Analyst to manage the application support operations. The role involves troubleshooting technical issues, performing routine operations, and supporting disaster recovery efforts. Candidates should have a diploma or bachelor's degree in Computer Science or a related field, along with 1-5 years of relevant experience. This position offers a structured environment focused on proactive problem solving and continuous improvement.