Application Consultant

ScienTec Consulting; Singapore; Hybrid; SGD 50,000 - 70,000; Full time

Job summary

A leading consulting firm is seeking a CMS Implementation Specialist in Singapore to assist in planning and configuring CMS platforms. The ideal candidate will provide user support, conduct training, and ensure governance compliance. A Bachelor’s degree in IT or a related field and 1 year of experience in analysis are required. The role offers a hybrid work arrangement in a supportive environment.

Benefits

Supportive working environment

Hybrid work arrangement

Qualifications

• Minimum 1 year experience in IT business analysis or similar function.
• Solid understanding of technical concepts such as workflows and system integration.
• Excellent written and verbal communication skills.

Responsibilities

• Assist in planning and launching CMS platforms.
• Provide operational support and user training.
• Capture requirements and document user stories.
• Test content changes and monitor system performance.
• Act as a liaison between users and technical staff.
• Help enforce content governance and compliance.

Skills

IT business analysis

System analysis

Technical communication

Problem-solving

Education

Bachelor’s degree in IT or related field

Job description

Overview

• Joining a supportive working environment
• To join a top university in the world
• Hybrid work arrangement

Responsibilities

• CMS implementation & configuration: Assist in planning, configuring, and launching CMS platforms or modules—setting up site structure, templates, workflows, permissions, and integrations to meet business requirements.
• User support and training: Provide day‑to‑day operational support, troubleshoot issues, and run training sessions or produce guides so users can update content accurately and efficiently.
• Requirement gathering & solution design: Work with stakeholders to capture requirements, recommend CMS best practices, and map them to system capabilities; document functional specifications or user stories for technical teams.
• Quality assurance & continuous improvement: Test content changes, new features, or workflows; monitor system performance, identify gaps or usability issues, and suggest refinements.
• Stakeholder communication: Act as liaison between business users, content owners, and technical staff; explain technical issues in plain language and align on priorities, timelines, and impacts.
• Governance, standards, and compliance: Help enforce content governance rules, metadata standards, and security policies; ensure proper usage and adherence to organizational guidelines.

Requirements

• Bachelor’s degree in IT, information systems, computer science, or related field, or equivalent practical experience.
• Minimum 1 year experience in IT business analysis, system analysis or similar function.
• Solid understanding of technical concepts such as workflows, permissions, metadata, content structures, and system integration.
• Strong problem‑solving skills and the ability to break down complex issues into clear steps for users and developers.
• Excellent written and verbal communication; comfortable presenting to technical and non‑technical audiences.

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