Application Analyst

THOMSON MEDICAL PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A healthcare service provider based in Singapore is looking for an Application Analyst to join their Digital and Information Technology team. The role involves implementing and supporting IT systems, primarily focusing on Electronic Medical Record systems, and working closely with business stakeholders. Candidates with a degree in IT or equivalent and good knowledge in process mapping are encouraged to apply. This is an excellent opportunity to contribute to improving healthcare services.

Qualifications

• Good knowledge in process and workflow mapping and analysis.
• Involved in IT systems implementation, preferably EMR.
• Proficient in written and spoken English.

Responsibilities

• Work closely with stakeholders to understand their operational processes.
• Propose IT solutions to streamline business operations.
• Prepare and maintain IT systems documentation.
• Manage and support User Acceptance Testing.

Skills

Process and workflow mapping

Troubleshooting IT systems

User acceptance testing

End user training

Education

Degree in IT or equivalent

Tools

MS Excel

MS PowerPoint

Job description

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

The Application Analyst will be part of the Digital and Information Technology team to implement, maintain and support IT systems in use at Thomson Medical Centre. The IT systems primarily include Electronic Medical Record System and other clinical related management systems. He/She will work closely with hospital and clinical business stakeholders to ensure that IT systems meet the business operational needs.

RESPONSIBILITIES

• Work closely with business stakeholders to understand their business operation process and requirements
• Work with the team to propose appropriate IT solutions that can streamline and improve business operations
• Accountable, troubleshoot and resolve daily IT systems issues reported within SLA, working closely with vendors, key stakeholders and cross-functional team members
• Prepare and maintain IT Systems documentation such as functional specification, design specification, test specification, operation and user guide
• Manage, perform and support User Acceptance Testing
• Good conversational skills and ability to conduct end user training
• Work closely and support Reporting Officer in the procurement, acquisition and implementation of IT systems
• Covers duties of fellow colleagues in their absence
• Performs any other job-related duties as assigned
• Demonstrates a strong work ethic, embracing the demands of tight deadlines and high expectations
• Strives to meet project timelines and objectives with dedication and efficiency

REQUIREMENTS

• Degree in IT or equivalent (Candidate without experience are welcome to apply)
• Good knowledge in process and workflow mapping and analysis
• Involved in IT systems implementation, preferably EMR or other clinic related systems implementation (preferred)
• Good skills in MS Office software such as MS Excel, MS Powerpoint and other job-related applications
• Proficient in written and spoken English

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

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We regret to inform that only shortlisted candidates would be notified.