APAC Luxury Retail Performance & Insights Lead

Tiffany & Co.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A luxury jewelry brand in Singapore is looking for a Manager, Retail Performance to oversee retail excellence and business intelligence across the region. The ideal candidate will have over 7 years of experience in luxury retail operations and a BA or BS degree. Responsibilities include driving the client experience, collaborating with various teams, and reporting on performance metrics. Strong communication skills and technical proficiency are essential for success in this role.

Qualifications

• 7+ years of retail and operations experience in luxury retail.
• Strong verbal and written communication skills.
• Demonstrated ability to collaborate and lead in a team environment.
• Fluency in English is a must.

Responsibilities

• Provide weekly and monthly reporting on sales and client experience metrics.
• Leverage Retail KPI results to drive focused action plans.
• Drive day-to-day business culture in the Zone with markets.
• Lead local initiatives to support zone priorities.

Skills

Retail operations experience

Strong verbal and written communication skills

Collaboration and leadership

Agility and entrepreneurial spirit

Technical proficiency

Business acumen

Fluent in English

Education

BA or BS degree or greater

Tools

PowerBI

Retail systems

Job description

A luxury jewelry brand in Singapore is looking for a Manager, Retail Performance to oversee retail excellence and business intelligence across the region. The ideal candidate will have over 7 years of experience in luxury retail operations and a BA or BS degree. Responsibilities include driving the client experience, collaborating with various teams, and reporting on performance metrics. Strong communication skills and technical proficiency are essential for success in this role.