APAC Field Applications Engineer — 3D Sensing

fccsingapore; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology firm is seeking a Field Application Engineer in Singapore to support the deployment of innovative software solutions across customer sites in the APAC region. In this role, you will act as a technical interface for clients, ensuring successful implementation and customer satisfaction. Responsibilities include leading installations, troubleshooting issues, and collaborating with product and engineering teams to enhance the platform based on client feedback. This position offers an exciting opportunity to work with advanced technologies in a dynamic environment.

Responsibilities

• Serve as the main technical interface for customers during solution deployment and post-deployment phases.
• Lead on-site and remote installations, system configuration, monitoring, and performance optimization.
• Support deployments in public, smart, and large-scale infrastructure environments.
• Troubleshoot and resolve complex technical issues, contributing to continuous product and platform improvement.
• Deliver customer onboarding, technical training, and documentation to ensure smooth adoption.
• Collaborate with regional and global teams to relay customer feedback, feature requests, and local market requirements.
• Support the full software lifecycle, from infrastructure setup to deployment, monitoring, and reliability optimization.

Job description

A leading technology firm is seeking a Field Application Engineer in Singapore to support the deployment of innovative software solutions across customer sites in the APAC region. In this role, you will act as a technical interface for clients, ensuring successful implementation and customer satisfaction. Responsibilities include leading installations, troubleshooting issues, and collaborating with product and engineering teams to enhance the platform based on client feedback. This position offers an exciting opportunity to work with advanced technologies in a dynamic environment.