APAC Client Success Consultant – Payments Solutions

VISA WORLDWIDE PTE. LIMITED; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

A leading global payment technology company in Singapore seeks an experienced Consultant, S-CSM to lead client engagement and drive successful outcomes with Visa products. This role requires a strong background in customer success, technical account management, and proficiency in data analysis. The ideal candidate will have over 8 years of experience in the financial technology sector, particularly in payments operations. This position offers a hybrid work model and opportunities to foster client relationships through expertise and insights.

Qualifications

• 8+ years in customer success or technical account management in software, financial, or information services.
• Functional experience with payment cards operations and complex clients.
• Strong knowledge in Visa products, especially in consumer and VAS lines.

Responsibilities

• Lead client engagement and business objectives.
• Optimize client usage of Visa products.
• Support clients with complex analytical needs.

Skills

Client relationship building

Critical thinking

Data analysis

Technical proficiency

Excellent communication

Education

Bachelor's degree or equivalent

Tools

Tableau

Kibana

Job description

A leading global payment technology company in Singapore seeks an experienced Consultant, S-CSM to lead client engagement and drive successful outcomes with Visa products. This role requires a strong background in customer success, technical account management, and proficiency in data analysis. The ideal candidate will have over 8 years of experience in the financial technology sector, particularly in payments operations. This position offers a hybrid work model and opportunities to foster client relationships through expertise and insights.