APAC Application Support Analyst — Impact & Growth

VIRGIN ACTIVE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading fitness company in Singapore is looking for an Application Support Specialist to ensure smooth operations of applications and software systems. In this role, you will provide technical support, troubleshoot issues, and collaborate with various departments to enhance IT service efficiency. You will need a degree in Computer Science or similar, along with strong knowledge of software applications and SQL Server. The position includes perks such as a free gym membership, performance incentives, and flexible work options.

Benefits

Free gym membership

Performance incentives

Flexible work options

Paid parental leave

Employee assistance program

Regular personal and professional development

Qualifications

• 1-3 years of experience in application support or a related technical role.
• Strong knowledge of software and web applications, operating systems, and database systems.
• Experience with ticketing systems and IT service management practices.

Responsibilities

• Provide first-level technical support for application issues.
• Collaborate with teams to diagnose and resolve technical problems.
• Monitor performance and availability of applications.

Skills

Technical support

Troubleshooting

Communication

Problem-solving

Collaboration

Analytical skills

Adaptability

Education

Bachelor's degree in computer science or related field

Tools

Microsoft SQL Server

Freshdesk

Service Now

BMC

Job description

A leading fitness company in Singapore is looking for an Application Support Specialist to ensure smooth operations of applications and software systems. In this role, you will provide technical support, troubleshoot issues, and collaborate with various departments to enhance IT service efficiency. You will need a degree in Computer Science or similar, along with strong knowledge of software applications and SQL Server. The position includes perks such as a free gym membership, performance incentives, and flexible work options.