Airport Retail Supervisor: Customer Sales & Service Lead

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Retail Supervisor to provide excellent customer service at Changi Airport's Transit Terminal 3. The role involves interacting with customers, generating new business, and handling after-sales services. The ideal candidate will have experience in retail and a proven ability to manage customer complaints effectively. Working days are five days per week in rotating shifts, with a salary range of $2500 - $2800.

Qualifications

• Proven experience in retail and customer service.
• Ability to work in rotating shifts.
• Strong communication and interpersonal skills.

Responsibilities

• Interact with customers to sell products and provide customer service.
• Generate new businesses through walk-ins or phone inquiries.
• Handle customer queries and complaints effectively.
• Perform after-sales services and maintain housekeeping standards.

Skills

Customer service

Sales generation

Complaint handling

Job description

A leading HR advisory firm in Singapore is seeking a Retail Supervisor to provide excellent customer service at Changi Airport's Transit Terminal 3. The role involves interacting with customers, generating new business, and handling after-sales services. The ideal candidate will have experience in retail and a proven ability to manage customer complaints effectively. Working days are five days per week in rotating shifts, with a salary range of $2500 - $2800.