AI IT Engineer

Tencent; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology firm in Singapore seeks a proactive AI IT Engineer for its regional IT team. This role combines AI-driven application development, enterprise systems integration, and hands-on IT support operations. Ideal candidates should have a relevant computer science degree, strong programming skills in Python or Java, and fluency in Mandarin. The position offers a collaborative environment with opportunities to enhance IT delivery processes for global operations and contribute to AI projects.

Benefits

Dynamic and collaborative work environment

Opportunity to enhance IT service delivery

Qualifications

• Fluent in Mandarin, able to read, speak, and write.
• Familiarity with AI applications and RAG workflows is advantageous.
• Understanding of IT asset management and ITSM processes.

Responsibilities

• Provide hands-on IT support for end-user devices.
• Maintain local IT infrastructure and coordinate with global IT teams.
• Manage IT asset lifecycle and ensure operations follow security policies.
• Build and maintain internal AI applications.

Skills

Strong communication skills

Proficiency in Python

Proficiency in Go or Java

Understanding of databases

Education

Bachelor’s or Master’s degree in Computer Science or related field

Tools

Kubernetes

Docker

ServiceNow

Git

Job description

About the Hiring Team

Tencent Overseas IT has the mission to empower Tencent’s rapid global growth with future ready, global IT platforms, applications and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal / external customers and becoming a world class global IT team are our top aspirations.

What the Role Entails

Overview

We are seeking a technically strong and proactive A I I T Engineer to join our regional IT team in Singapore. This role blends AI-driven internal application development , enterprise systems integration , and hands-on IT s u p p o r t operations in a dynamic global environment. You will work closely with teams across regions to build internal AI applications, support enterprise IT infrastructure, and drive automation across systems and processes.

Key Responsibilities

Provide hands-on IT support for end-user devices (Windows / macOS), networking, AV systems, and office IT infrastructure. Maintain local IT infrastructure, WiFi, printers, access control systems, and coordinate with global IT teams for rollouts and upgrades. Support onboarding / offboarding processes such as account creation, access management, and device provisioning. Manage IT asset lifecycle : procurement, inventory, allocation, and decommissioning Ensure IT operations follow security policies, compliance requirements, and ITSM best practices Build and maintain internal AI applications, including RAG pipelines, multi-agent workflows, and knowledge retrieval systems. Develop and enhance graph databases, AI data pipelines, and enterprise API integrations (, ServiceNow, Workday, Microsoft Graph). Support testing, CI / CD automation, performance tuning, and documentation for internal IT applications.

Who We Look For

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Artificial Intelligence, or a related field
• Strong communication skills and ability to read, speak, and write fluent Mandarin
• Strong proficiency in at least one backend programming language : Python / Go / / Java
• Familiarity with modern frontend frameworks (, , Vue) & strong understanding of databases (MySQL / PostgreSQL / NoSQL), and Git workflows
• Familiarity with AI applications, RAG workflows, or agent-based frameworks is advantageous.
• Experience with tools such as LangChain, LlamaIndex, Autogen, Kubernetes, Docker, Prometheus, or Grafana is preferred.
• Understanding of IT asset management, ITSM processes (, ServiceNow, Jira), and enterprise IT infrastructure is beneficial.

Why Join Us?

• Work in a dynamic and collaborative environment.
• Opportunity to enhance IT service delivery processes.
• Be part of a growing team that supports global IT operations.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.