Administrative Executive

THE LISTENING LAB PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare support firm in Singapore is seeking a reliable Administrative Executive to support daily operations. The successful candidate will manage customer orders, handle inquiries professionally, and coordinate appointment bookings. A minimum Polytechnic diploma, organizational skills, and familiarity with G-Drive and MS Office are essential. Experience in the healthcare or retail sectors is preferred. The company offers benefits like cell phone reimbursement, gym membership, and parental leave.

Benefits

Cell phone reimbursement

Free parking

Gym membership

Parental leave

Professional development

Qualifications

• Minimum Polytechnic diploma from a reputable institution of higher learning.
• 1 year of relevant experience from the healthcare or retail industry is a bonus.
• Organized, process-driven individual with good customer service skills.

Responsibilities

• Receive, process, and reserve customer orders accurately.
• Generate orders and invoices.
• Handle inquiries from both B2C and B2B customers in a timely manner.
• Manage and coordinate appointment bookings and confirmations.
• Track and follow up on device orders, repairs, and shipment statuses.

Skills

Customer service

Organizational skills

Process-driven

Education

Polytechnic diploma from a reputable institution

Tools

G-Drive

G-Suite

MS Office

Job description

The Listening Lab Pte Ltd is looking for a reliable and organised Administrative Executive to join our growing team. If you enjoy supporting daily operations, keeping things running smoothly, and working in a people-focused healthcare environment, we’d love to hear from you.

Responsibilities:

• Receive, process, and reserve customer orders accurately.
• Generating orders & invoices.
• Handle inquiries from both B2C and B2B customers in a timely and professional manner
• Manage and coordinate appointment bookings, confirmations, and rescheduling
• Track and follow up on device orders, repairs, and shipment statuses
• Perform stock checks and support inventory accuracy
• Process and track RMAs (Returns and Repairs)
• Prepare and support Purchase Orders (POs) and related documentation
• Preparation and management of required documentation
• Warranty registrations and record-keeping
• Organize and maintain files and records (both digital and physical)
• Support customer engagement initiatives, including sending monthly webinar invitations, managing RSVPs, and follow-ups

Requirements:

• Minimum Polytechnic diploma from a reputable institution of higher learning.
• 1 year of relevant experience from healthcare or retail industry is a bonus.
• Organized, process-driven individual with good customer service skills.
• Able to use G-Drive, G-Suite/Gmail and MS Office effectively

Benefits:

• Cell phone reimbursement
• Free parking
• Gym membership
• Parental leave
• Professional development

Experience:

• Operations: 1 year (Preferred)