Administrative Assistant and Receptionist

CITY BALLET ACADEMY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local arts academy in Singapore is seeking a Receptionist & Administrative Assistant to manage front desk operations and provide customer service support. You will greet and assist students, manage class enrollments, and help with various administrative tasks. The ideal candidate has prior experience in customer service and is proficient in Microsoft Office. This role requires strong organizational skills and the ability to work independently. Part-time and full-time positions are available with specific working hours.

Benefits

CPF contributions

Staff benefits

Involvement in arts events and workshops

Qualifications

• Prior experience in reception, administration, or customer service.
• Interest or experience in the arts or education sector.
• Meticulous and responsible, able to work independently.
• Good personal presentation and telephone etiquette.

Responsibilities

• Greet and assist walk-in customers.
• Register and enroll students efficiently.
• Prepare and maintain class attendance lists.
• Manage sales transactions for dancewear.
• Support scheduling and logistics for classes and events.

Skills

Customer service skills

Communication skills

Proficiency in Microsoft Word and Excel

Organised and proactive

Attention to detail

Job description

Company Overview

CITY BALLET ACADEMY PTE. LTD.

Job Summary

We are seeking a Receptionist & Administrative Assistant to manage front desk reception, provide customer service, and support administrative tasks for daily operations, classes, programs, and events in a fast-paced environment.

Responsibilities

• Greet and assist walk-in customers and respond promptly to telephone enquiries to provide accurate information about classes, programs, and events
• Register and enroll students efficiently, ensuring accurate collection and processing of fees and payments
• Prepare and maintain class attendance lists and record student attendance accurately
• Maintain up-to-date student records, databases, and documentation with attention to detail
• Manage sales transactions for dancewear and accessories at the front counter
• Support scheduling, coordination, and logistics for classes, workshops, events, competitions, and performances to ensure smooth operations
• Coordinate administrative tasks related to events and special programs, including onboarding and managing ad-hoc staff, volunteers, and interns as needed
• Maintain cleanliness and organisation of the reception area and studio front to create a welcoming environment
• Collaborate with internal teams to facilitate daily operational needs and resolve issues promptly
• Perform other administrative duties as assigned to support the academy’s functions

Preferred competencies and qualifications

• Prior experience in reception, administration, or customer service to contribute to effective front desk operations
• Interest or experience in the arts or education sector to enhance engagement with the academy’s community
• Proficient in Microsoft Word and Excel
• Meticulous, responsible and able to work independently
• Organised, proactive and able to multitask
• Good personal presentation and telephone etiquette
• Strong customer service and communication skills

Other Information

Salary:

• Part‑Time: $13 – $15 per hour
• Full‑Time: $2,200 – $3,000 per month
• Weekend Allowance: $50 per day

CPF contributions and staff benefits provided opportunities to be involved in arts events, workshops, and performances.

Working Schedule (Important) - The following work hours are mandatory:

Part‑Time & Full‑Time

• Weekends: 9:00am – 6:00pm
• Friday: 1:30pm – 9:30pm

Full‑Time Only

• Wednesday & Thursday: 1:30pm – 9:30pm

Please apply only if you are able to commit to the above schedule.