Administrative Assistant – Physiotherapy Clinic

INTEGRATIVE PHYSIO PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A private physiotherapy clinic in Singapore is seeking a reliable Administrative Assistant to support daily operations, including reception duties, patient scheduling, billing, and office administration. The ideal candidate should have experience in billing and invoicing, along with excellent organizational and communication skills. This role offers a salary range of $2,200 to $2,500 per month, with benefits such as healthcare coverage, annual leave, and professional development support.

Benefits

Monthly performance-based incentives

Annual Wage Supplement (AWS) bonus

Healthcare and dental coverage

Professional development support

Flexible shift options

14 days annual leave

Qualifications

• Experience in billing, invoicing, payment handling, and reporting required.
• Strong organizational and communication skills desired.
• Proficiency in Microsoft Office and basic computer applications.

Responsibilities

• Perform reception duties including patient check-ins and appointment scheduling.
• Handle billing, payment processing, and invoicing accurately.
• Prepare and submit end-of-day reports on appointments and payments.
• Maintain accurate patient records and documentation.

Skills

Billing

Invoicing

Payment handling

Reporting

Organizational skills

Communication skills

Microsoft Office

Tools

CRM (e.g., Cliniko)

Job description

Location: Orchard & Tanjong Pagar (may be required to travel between branches as needed)

Job Summary:

We are expanding our team and are seeking a reliable and proactive Administrative Assistant to support the daily operations of our private physiotherapy clinic. The role involves reception duties, patient scheduling, billing and invoicing, end-of-day reporting, record management, general office administration, and light housekeeping, ensuring smooth operations and a clean, welcoming environment for patients. The ideal candidate is able to work independently as well as part of a team.

Key Responsibilities:

• Perform reception duties including patient check-ins, appointment scheduling, phone/WhatsApp enquiries, and front-desk support.
• Handle billing, payment processing, and invoicing accurately and efficiently.
• Prepare and submit end-of-day reports on appointments, payments, and clinic operations.
• Maintain accurate patient records and clinic documentation.
• Assist physiotherapists with administrative tasks as needed.
• Manage office supplies and inventory.
• Ensure clinic areas are organized, clean, and presentable, including general housekeeping tasks (tidying treatment rooms, reception area, and common areas).
• Support clinic operations across branches when required.

Requirements:

• Experience in administrative or healthcare settings is a bonus but not required (Training is provided)
• Experience in billing, invoicing, payment handling, and reporting is required.
• Proficient in Microsoft Office, WhatsApp, and basic computer applications.
• Proficiency in any CRM (e.g., Cliniko) is a bonus.
• Strong organizational and communication skills.
• Professional, friendly, and patient-focused demeanor.
• Able to work independently as well as part of a team.
• Willingness to travel between Orchard & Tanjong Pagar branches as needed.
• Able to perform light housekeeping tasks as part of daily duties.

Working Hours:

• Morning Shift: 8:00AM – 4:00PM
• Mid Shift: 10:00AM – 6:00PM
• Full Shift (on some days): 8:00AM – 6:00PM
• Alternate Saturdays: 9:00AM – 1:00PM
• Alternate Saturdays off; Sundays and Public Holidays off

Salary & Benefits:

• Base Pay: $2,200 – $2,500/month
• Opportunity to earn monthly performance-based incentives for outstanding work
• Annual Wage Supplement (AWS) bonus to reward your contributions
• Performance-based salary increments for career growth and recognition
• Healthcare and dental coverage: up to $300 claimable per year
• Professional development support: up to $500 per year for further education related to your role
• Flexible shift options to support work-life balance
• 14 days annual leave

Gain valuable experience in a private physiotherapy clinic with supportive and friendly colleagues.

Exposure to both administrative and clinic operations, providing opportunities to expand skills.