Admin Executive (Jurong East)

Seacare Manpower Services Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A staffing agency in Singapore is seeking an Admin Support staff to provide administrative and customer service support to its career centre. Responsibilities include accurate data entry, appointment bookings, and follow-ups with jobseekers. Candidates should have at least an O level qualification, be multilingual, and possess prior customer service experience. The role is a 3-month contract with possible extensions and requires proficiency in MS Office. Applications are encouraged from meticulous and adaptable individuals.

Qualifications

• Able to converse in English & another 2nd language.
• Preferably to have prior customer service experience.
• Meticulous, independent, and a team player.

Responsibilities

• Provide administrative and customer service support.
• Ensure accuracy and timeliness in data entry.
• Update jobseekers information accurately.
• Verify and create new appointment bookings.

Skills

Customer service skills

Data entry accuracy

Multilingual communication

Proficiency in MS Office

Education

O level and above qualification

Job description

As an Admin Support staff, you will be providing administrative and customer service support to the career centre operations. Your duties include:

Responsibilities

• To ensure accuracy and timeliness in completing the data entry within stipulated time to achieve valid placements
• Update jobseekers information in CC 4.0 accurately (e.g. placement clocking)
• Verify and create new appointment bookings received via the e-appointment system
• Assignment of MP cases
• Making outbound calls to confirm appointment slots for union referrals, follow up on enquiries, programmes outcome etc
• Support for aging reports, statistics generation and other admin work
• Other duties assigned by the supervisor

Requirement

O level and above qualification

Able to converse in English & another 2nd language

Preferably to have prior customer service experiences dealing with challenging situations/demanding clients

Meticulous, independent and a team-player

Willing to learn and able to adapt to new job matching systems

Proficient in MS Office (Excel & Word)

Duration/ Working hours:

3 months contract (Subject to extend) (Immediate)

Workday: Monday to Friday

Work hours: 830am – 6pm

Location: Jurong East/Raffles Place/Tampines

** We regret to inform only shortlisted candidates will be notified.