Admin Assistant and Receptionist

THE DENTAL LOUNGE PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A modern dental practice in Singapore is seeking a reliable Admin Assistant & Receptionist to enhance patient experience at the clinic. The ideal candidate will manage patient check-ins, appointments, and records while ensuring a welcoming atmosphere. This role involves multitasking in a fast-paced environment and providing exceptional customer service. Opportunities for growth and a supportive team culture are offered. If you thrive in administrative roles and enjoy helping others, apply now to join our positive work environment.

Benefits

Supportive team culture

Structured onboarding and training

Opportunities for growth and development

Qualifications

• Ability to manage multiple tasks efficiently.
• Effective communication with confidence and clarity.
• Capability to work independently and responsibly.

Responsibilities

• Greet and assist patients at the clinic.
• Schedule and manage patient appointments.
• Maintain and update patient records.

Skills

Organised

Detail-oriented

Professional communication

Tech-savvy

Tools

Google Calendar

Excel

Clinic management software

Job description

Are you someone who thrives in a people-centric role, with a passion for organisation and fostering a welcoming atmosphere?

Dental Lounge is seeking a dependable and personable Admin Assistant & Receptionist to serve as the friendly face of our clinic.

This is an excellent opportunity to advance your career in healthcare while contributing to a supportive and forward-thinking dental practice.

Key Responsibilities

Reception support

• Greet and assist patients with their check in to the clinic, ensuring a warm and welcoming atmosphere
• Answer and direct phone calls, whatsapp messages and other inquiries in a professional and timely manner
• Schedule, reschedule, and confirm patient appointments, ensuring optimal use of clinic resources
• Assist patients with registration, insurance verification, and payment processing
• Provide information to patients about services, billing, and clinic policies
• Maintain and update patient records, ensuring accurate and confidential information handling
• Manage and monitor patient flow, ensuring minimal waiting times and smooth clinic operations
• Ensure cleanliness and organisation of the reception area and common spaces

Administrative Support

• Maintain patient files, including digital and physical paperwork
• Assist with managing clinic inventory, ordering supplies as needed
• Handle patient billing and payment inquiries, and assist with insurance claims processing
• Assist with data entry and updating clinic management systems
• Support the clinic team with administrative tasks such as coordinating follow-ups etc.

Requirements

You’ll be a great fit if you:

• Are organised, detail-oriented, and can manage multiple tasks efficiently
• Communicate with confidence, clarity, and professionalism
• Remain calm and solution-focused under pressure
• Are tech-savvy and familiar with tools like Google Calendar, Excel, WhatsApp, and knowledge of clinic management software a bonus
• Are responsible, punctual, and capable of working independently
• Genuinely enjoy helping people and providing exceptional service

Nice-to-Have

• Prior experience in customer service, administration, or front desk roles
• Interest or background in healthcare, dentistry, or wellness sectors
• Experience with dental or medical software (e.g., Plato, Clinic Assist)

What We Offer

• Supportive, respectful team culture
• Modern, fully digital clinic with efficient systems
• Structured onboarding and training
• Opportunities for growth and development within the organisation

Why Join Us

• Structured Onboarding & Training: Receive comprehensive training to equip you with everything you need to succeed
• Growth Opportunities: Explore career advancement within the dental field, including roles in dental nursing or hygiene
• Supportive, Team-Based Environment: Work alongside a friendly, collaborative team that values professional growth
• Modern Equipment & Facilities: Work with state-of-the-art dental tools and technology
• Patient-Centered Care: Be part of a clinic that prioritizes kindness, clear communication, and excellent patient care

How to Apply

If you’re excited to be part of a modern and patient-centered dental practice, please submit your resume along outlining your interest in the role.

We look forward to meeting you!