Accounts Receivable Cum Credit Senior Executive Assistant Credit Manager

AccorHotel; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality company located in Singapore is seeking an Accounts Receivable professional to oversee the billing and collections process. The ideal candidate will have 2-4 years of experience in Accounts Receivables, preferably in a 5-star luxury environment. Strong analytical and organizational skills are essential for ensuring accurate financial operations. This is a full-time position with no remote work options.

Qualifications

• Minimum of 2–4 years of relevant experience in Accounts Receivables, preferably in hospitality.
• Strong knowledge of financial regulations, internal controls and credit policies.
• Good interpersonal and communication skills.

Responsibilities

• Responsible for the end-to-end accounts receivable process.
• Maintain healthy cashflow and ensure timely payments.
• Assess the creditworthiness of clients.

Skills

Analytical skills

Detail-oriented

Interpersonal skills

Organizational skills

Time management skills

Time-management skills

Education

Diploma in Finance

Tools

Opera

Microsoft Office

Job description

Key Responsibilities

• Solely responsible for the end-to-end accounts receivable process including billing, collections, account reconciliation and credit control;
• Maintain healthy cashflow by ensuring timely payments from customers and minimizing bad debts;
• Ensure daily reconciliation between payments from customers, credit card settlements and outstanding invoices;
• Assess the creditworthiness of clients, enforce credit policies and build strong relationships with both internal stakeholders and external customers;
• Perform prompt account reconciliation to ensure that all receivables are accurately recorded and discrepancies are promptly investigated and resolved;
• Requires strong analytical skills, attention to detail and a solid understanding of accounting principles;
• Be proactive, well‑organized and capable of working independently in a dynamic deadline‑driven environment;
• Ensure strict compliance with the company’s and/or group’s financial policies, internal controls and relevant regulatory requirements;
• Maintain detailed and accurate records of accounts receivable;
• Issue invoices and statements in a timely manner and proactively follow up on overdue payments to reduce bad debt exposure;
• Respond to customer inquiries regarding payment terms, billing details and special invoicing requests in a timely and professional manner;
• Accurately prepare and bill all group master accounts in accordance with hotel procedures and contractual agreements;
• Post daily City Ledger payments to ensure all transactions are accurately recorded;
• Process advance deposit and credit card refunds in a timely and compliant manner;
• Adhere to hotel credit and accounts receivable policies and procedures at all times;
• Evaluate the creditworthiness of both new and existing customers by verifying credit references and supporting documentation; investigate customers’ credit worthiness using available sources and provide credit recommendations to management;
• Review and ensure proper authorization of all rebates and allowances and report any deviations from established policies;
• Manage and review credit limits for all City Ledger Accounts on an ongoing basis;
• Ensure accurate and complete posting of invoices in Opera including guest names, amounts billed and account numbers;
• Transfer all invoices from Front Office data to appropriate accounts in Opera and verify their accuracy;
• Ensure that all invoices are properly signed by guests with necessary supporting documents such as vouchers, outlet bills, room service charges and other relevant back‑ups attached;
• Coordinate with the Income Audit, Sales, Reservations and Catering Sales departments to resolve any billing discrepancies and rate variances;
• Validate all commission requests before submission to Accounts Payables to process payments. Verify that commissions are applicable based on guest eligibility, stay duration and booking conditions (e.g., no‑shows, cancellations);
• Reconcile credit card transactions daily with Opera and post the corresponding credit card commission and bank charges timely;
• Ensure that all Rewards claims are billed to and reimbursed by Accor accurately and timely;
• Review and clear PM rooms and follow up to clear the PM rooms on a daily basis;
• Maintain proper filing system ensuring all documents are properly classified and stored;
• Perform any other duties or ad‑hoc tasks being assigned by management.

Qualifications

• Formal qualifications in Finance to at least Diploma level;
• Minimum of 2–4 years of relevant experience in Accounts Receivables, preferably within the hospitality industry. 5‑star luxury environment preferred;
• Knowledge of hotel accounting systems such as Opera or other Property Management Systems (PMS) is highly desirable;
• Strong knowledge of financial regulations, internal controls and credit policies;
• Good interpersonal and communication skills to interact effectively with internal and external stakeholders;
• Detail‑oriented with excellent organizational and time‑management skills;
• Ability to work independently and handle multiple tasks under pressure and within deadlines;
• Microsoft Office expertise to Intermediate or Advanced level;
• Appreciates and maintains an effective outlet for stress;
• Has the ability and willingness to undertake further development;

Remote Work: No

Employment Type: Full‑time