Account Manager

Antler; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A dynamic startup in Singapore is seeking an exceptional Account Manager to support growth. The ideal candidate will enhance merchant relationships, leverage upselling opportunities, and utilize data to drive business success in the retail and fintech sectors. Candidates with 1-3 years of B2B sales experience and a passion for technology are encouraged to apply.

Qualifications

• 1-3 years of experience in B2B/tech sales or account management/customer success.
• Passionate about technology, fintech, and the F&B/retail space.
• Strong bilingual communication skills.
• Willingness to learn and drive customer satisfaction.

Responsibilities

• Enhance relationships with existing merchants and propose solutions.
• Advise on new features to drive upsell opportunities.
• Identify data-driven opportunities to increase payment volumes.
• Craft strategies to reduce churn based on data analysis.

Skills

B2B sales

Account management

Interpersonal skills

Analytical thinking

Job description

Want to be part of the fastest-growing startup at the intersection of Retail/F&B, Fintech, and Data? Qashier is looking for an exceptional Account Manager to support our growth!

We are a dynamic and fast-growing team that is excited about commerce, retail, and payments, and the opportunity to transform these industries with data and technology.

We are looking for passionate individuals who can spearhead the company's growth by optimising revenue growth and retention with our existing merchants. If you have knowledge and/or a keen interest in point of sale, payment systems, account management, and B2B sales, this role might be for you.

Key Responsibilities

• Enhance the relationship with existing merchants by proposing solutions that meet their objectives.
• Leverage upsell and renewal opportunities: You'll advise merchants on new features and use cases within our platform to drive upsell opportunities and convert existing customers to annual subscriptions.
• Expand and grow payment volumes: You will leverage data to identify opportunities to grow payment volumes further for us and our merchants.
• Churn management: Understand patterns and data to predict potential churn trends and proactively craft strategies to reduce churn.

What we look for in a candidate

• 1-3 years of experience in B2B/tech sales or account management/customer success experience
• Passionate about technology, fintech, and the F&B/retail space
• Strong interpersonal skills with good bilingual communication skills and a readiness to go the extra mile for our merchants
• Highly driven and energetic individuals with a strong willingness to learn
• Critical and analytical thinking/troubleshooting skills

About Qashier

Qashier (qashier.com) is a venture-backed startup that is transforming the way retail and F&B operations manage payments, loyalty programs, and business data. Our Qashier SuperTerminal is an all-in-one, cloud-based POS device that allows merchants to streamline their operations while offering integrated payment solutions. With Qashier, merchants get the tools they need to grow their business efficiently.

Ready to Drive Business Growth and Transform POS Solutions?

Click Apply or reach out to [e-mail] to start your journey with Qashier today!