Account Director, Strategic Sales

StarHub; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading telecommunications company is seeking a dynamic Challenger Sales Representative to drive sales growth by engaging customers and providing valuable insights. The ideal candidate should have a minimum of 8 years of sales experience in telco and solutions selling, with a strong ability to navigate complex sales environments. Responsibilities include fostering relationships with key stakeholders, challenging customer assumptions, and tailoring solutions to meet clients' unique needs. This role offers an exciting opportunity to make an impact in a competitive market.

Qualifications

• Minimum 8 years of sales experience in telco and solutions selling.
• Strong understanding of complex sales cycles.
• Proven track record of exceeding sales targets.

Responsibilities

• Engage customers in thought-provoking conversations.
• Provide insights that position products as innovative solutions.
• Build and maintain long-term partnerships with clients.

Skills

Sales expertise

Customer relationship management

Strategic thinking

Communication skills

Negotiation skills

Education

Degree/Diploma in any discipline (preferably technology related)

Job description

Date: 25 Dec 2025

Location: SG

Company: StarHub Ltd

Responsibilities

• We are seeking a dynamic and results‑driven Challenger Sales Representative to join our team. As a Challenger, you will play a key role in driving sales growth by challenging customers' thinking, providing valuable insights, and guiding them toward innovative solutions. The ideal candidate is assertive, confident, and excels in complex sales environments.
• Challenge customer assumptions by proactively engaging customers in thought‑provoking conversations to broaden their perspective.
• Provide new insights and industry knowledge that position our products/services as innovative solutions.
• Lead sales discussions with confidence and take control of the conversation to guide customers through the decision‑making process.
• Conduct in‑depth research to understand the customer's business, needs, and challenges.
• Tailor solutions to address specific customer pain points and demonstrate a deep understanding of their unique requirements.
• Act as an educator by teaching customers something new about their industry, market trends, or potential areas for improvement.
• Provide valuable insights that position our offerings as strategic assets.
• Build and maintain long‑term partnerships and develop trusted advisor relationships with key executives and stakeholders at all levels of an organization.
• Holds ownership of bigger sized portfolio revenue and account matrix.
• Develop new business with existing clients and/or identify areas of new opportunities, present, negotiate and close to meet sales quotas.
• Collaborate with cross-functional internal departments to ensure that clients requirements are understood and met.
• Assist with challenging client request or issue escalation as needed.
• Potential to lead one other team member.

Requirements

• Degree/Diploma in any discipline with preference for technology related discipline and minimum 8 years’ sales experience in telco and solutions selling.
• In-depth knowledge of telco & system integrator environment will be preferred.
• Demonstrated ability to challenge customer thinking and provide unique insights tailored to the specific needs and challenges of enterprise and government clients.
• Strong understanding of complex sales cycles and the ability to navigate procurement processes within enterprise and government organizations.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust at the executive level.
• Confidence in leading sales conversations and taking control of the sales process, especially in engagements with enterprise or government decision-makers.
• Familiarity with the regulatory environment and compliance considerations relevant to enterprise or government customers.
• Proven success in meeting or exceeding sales targets in a service-oriented and solution-based sales environment.

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