7506 - Customer Service Officer – Enforcement

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR consultancy in Singapore is seeking an individual for customer interaction regarding vehicle damage reports. The role includes investigating damages, assessing repair costs, and managing accident reports. Familiarity with office software and a driving license is beneficial. Standard working hours are Monday to Friday with flexible timing. The offered salary is between $2500 and $2800.

Qualifications

• Familiar with office productivity software and web technologies.
• Experience in similar fields is preferred.
• Possession of a Class 3 or Class 2B license is advantageous.

Responsibilities

• Work with customers on vehicle damage reports via calls, emails, or visits.
• Investigate vehicle damages and assess repair costs.
• Assist with accident reports and follow-ups.
• Help recover vehicles if needed.
• Complete other tasks as assigned.

Skills

Strong familiarity in office productivity software and web technologies

Experience in enforcement or collection

Class 3 or class 2B license

Job description

• Working days: 5. 5 days
• Working time: Mon to Fri 9am-6pm/10am -7pm, Sat 9am-1pm /10am -2pm (can choose)
• Salary range: $2500 - $2800
• Working location: Paya Lebar

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc
• Having class 3 or class 2B (and above) licence would be advantageous