6723 - Customer Service Admin [Attractive Comm | Home Appliance Distributor ]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A customer service firm in Singapore is seeking a Customer Service Admin to handle inquiries, greet customers, and perform basic administrative tasks. The ideal candidate will have customer service experience and a positive attitude towards enhancing the customer experience. This role offers a salary of $2,600 plus commission.

Qualifications

• Any prior admin or customer service experience is suitable.

Responsibilities

• Serve as the first point of contact for customers.
• Handle customer inquiries and resolve complaints.
• Maintain a clean and organized front desk area.
• Perform light administrative duties such as data entry.

Skills

Customer service

Communication skills

POS system operation

Job description

Overview

Customer Service Admin

Work Hour : Mon- Fri 9AM - 6PM ， Sat: 9AM - 1PM

Salary: $2600 + Comission

Location :Paya Lebar Rd, Singapore

Job Scope

• Serve as the first point of contact for customers greeting walk in customers, answering phone calls, and responding to emails professionally and promptly.
• Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.
• Maintain up to date knowledge of all products and services to provide accurate information to customers.
• Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.
• Create invoices and prepare transfer orders accurately and timely.
• Maintain a clean, organized, and welcoming front desk / reception area.
• Maintain basic housekeeping of the showroom to ensure a clean and inviting environment for customers.
• Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.
• Maintain a positive and professional attitude to enhance the overall customer experience.

Requirement

Any admin / customer service experience can apply

WhatsApp: [phone] (Han)

Email: [e-mail]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279