1 year Contract Customer Service Associate - Bukit Merah

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A recruitment agency based in Singapore is looking for an Accounts Receivable Executive to manage outstanding debts and assist patients with billing enquiries. The ideal candidate should have a diploma in Accountancy and at least one year of relevant experience in collections or customer service. Proficiency in Microsoft Excel and good interpersonal skills are required. This role involves coordinating with various parties to resolve payment disputes and ensuring accurate documentation of collection activities.

Qualifications

• Minimum 1 year relevant experience in Accounts Receivable management.
• Experience in customer service and administrative roles is preferred.
• Strong ability to communicate and work effectively with various levels.

Responsibilities

• Perform reminder calls to patients for outstanding debts.
• Assist patients with enquiries about their outstanding bills.
• Investigate and resolve bill disputes and ensure accurate recording of collection activities.

Skills

Verbal communication skills

Interpersonal skills

Organizational skills

Multi-tasking

Initiative

Education

“A” Level or Diploma in Accountancy

Tools

Microsoft Excel

SAP

Job description

• Actively perform reminder calls to patients in recovering outstanding debts.
• Render assistance to patients for any enquires on their outstanding bills or requesting for Medisave/ financial assistance.
• Investigate and resolve disputes relating to bills and payments, and coordinating with relevant parties to ensure case closure.
• Ensure all collection activities are recorded accurately.
• Work closely with internal and external stakeholders on Accounts Receivable matters.
• Other ad-hoc duties as assigned.

Job Requirements:

• “A” Level or Diploma in Accountancy.
• Minimum 1 year relevant experience in Accounts Receivable management, Collections and Credit Control.
• Candidates with at least 2 years of experience in customer service and administrative roles with excellent verbal communication skills will also be considered.
• Prior experience in collection agencies, finance shared service centre and similar industries would be an added advantage.
• Strong interpersonal skills with the ability to communicate and work effectively with various levels.
• Posses initiative, meticulous and great organizational skill with the ability to multi-task to meet deadlines.
• Proficient in Microsoft Excel; SAP experience would be an advantage.

For interested candidate, please email your resumes to [e-mail]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599