وظائف خدمة عملاء نساء: دوام كامل وفرص تطوير مهنية

Khalejy; Riyadh; On-site; SAR 45,000 - 61,000; Full time

Benefits offered by this job

Competitive benefits

Growth opportunities

Six days a week

Job summary

Khaleeji.com advertises a full-time Customer Service Specialist position in Jeddah with a salary range of 4,000–5,500 SAR per month. The role requires Arabic fluency (English preferred), and responsibilities include handling inquiries, resolving complaints, and documenting interactions in CRM.

Ideal candidates hold a high school diploma or a Bachelor's in Marketing, PR, CS, or Secretariat, with at least one year of relevant experience. Six working days weekly and competitive benefits are offered.

Qualifications

• Requires high school diploma or Bachelor's in Marketing, PR, CS, or Secretariat.
• One year of experience in customer service.
• Fluent Arabic; English preferred.
• Proficient in MS Office and CRM systems.
• Certifications listed are preferred.

Responsibilities

• Respond to customer inquiries and resolve complaints via phone, email, and social media.
• Provide accurate information about products and services.
• Document all customer interactions in the CRM system.
• Analyze problems and provide effective solutions.
• Escalate complex issues to management when needed.
• Contribute to improving service quality by sharing feedback.

Skills

Arabic & English communication

MS Office & CRM

Problem-solving

Customer service

Stress management

PMP Certification

CCNA Certification

Cambridge IT Skills

HRBP Certifications

PHRi certification

Education

Bachelor's in Marketing

Bachelor's in Public Relations

Bachelor's in Customer Service

Bachelor's in Executive Secretariat

High school diploma

Tools

CRM systems

Microsoft Office

Job description

Khaleeji.com advertises a full-time Customer Service Specialist position in Jeddah with a salary range of 4,000–5,500 SAR per month. The role requires Arabic fluency (English preferred), and responsibilities include handling inquiries, resolving complaints, and documenting interactions in CRM.

Ideal candidates hold a high school diploma or a Bachelor's in Marketing, PR, CS, or Secretariat, with at least one year of relevant experience. Six working days weekly and competitive benefits are offered.