وظائف خدمة عملاء نساء جدة براتب 5500 ريال

Khalejy; Riyadh; On-site; SAR 45,000 - 61,000; Full time

Benefits offered by this job

Competitive benefits

Growth opportunities

Six days a week

Job summary

Khaleeji.com advertises a full-time Customer Service Specialist position in Jeddah with a salary range of 4,000–5,500 SAR per month. The role requires Arabic fluency (English preferred), and responsibilities include handling inquiries, resolving complaints, and documenting interactions in CRM.

Ideal candidates hold a high school diploma or a Bachelor's in Marketing, PR, CS, or Secretariat, with at least one year of relevant experience. Six working days weekly and competitive benefits are offered.

Qualifications

• Requires high school diploma or Bachelor's in Marketing, PR, CS, or Secretariat.
• One year of experience in customer service.
• Fluent Arabic; English preferred.
• Proficient in MS Office and CRM systems.
• Certifications listed are preferred.

Responsibilities

• Respond to customer inquiries and resolve complaints via phone, email, and social media.
• Provide accurate information about products and services.
• Document all customer interactions in the CRM system.
• Analyze problems and provide effective solutions.
• Escalate complex issues to management when needed.
• Contribute to improving service quality by sharing feedback.

Skills

Arabic & English communication

MS Office & CRM

Problem-solving

Customer service

Stress management

PMP Certification

CCNA Certification

Cambridge IT Skills

HRBP Certifications

PHRi certification

Education

Bachelor's in Marketing

Bachelor's in Public Relations

Bachelor's in Customer Service

Bachelor's in Executive Secretariat

High school diploma

Tools

CRM systems

Microsoft Office

Job description

Female customer service jobs in Jeddah with a salary of 5500 riyals.

Female customer service jobs Khaleeji.com is advertising a job opportunity for women in Jeddah as a full-time Customer Service Specialist with a salary of 4,000–5,500 SAR. The position offers a positive work environment, flexible hours, and competitive benefits.

Female customer service jobs

Job Title: Customer Service Specialist

Main responsibilities and tasks

Daily responsibilities

Responding to customer inquiries and resolving their complaints via telephone, email, and social media platforms.

Providing accurate information about the company's products and services.

Documenting all customer interactions within the Customer Relationship Management (CRM) system.

Analyzing customer problems and providing effective and rapid solutions.

Escalate complex problems to the relevant management or departments when necessary.

Contributing to improving service quality by sharing internal feedback.

Required qualifications

High school diploma or a bachelor's degree in one of the following fields:

• Advertising and Marketing Communication
• Public Relations
• Customer Service
• Executive Secretariat

Experience

One year of experience in customer service or a similar field.

Skills

• Excellent oral and written communication skills in Arabic, and English (preferred).
• The ability to cope with work pressures and difficult situations.
• Proficient in using Microsoft Office and CRM systems.
• Strong problem-solving and decision-making skills.
• PMP – Project Management Professional Certification
• CCNA Certification
• Cambridge Certificate in Information Technology Skills
• HRMP – HRBP Human Resources Certifications
• PHRi certification

Financial and career benefits

A salary ranging from 4,000 to 5,500 Saudi Riyals .

Competitive benefits package.

work environment

A positive and supportive work environment.

Opportunities for growth and professional development.

Job details

Job type: Full-time

Working days: Six days a week

Number of available positions: 3

Gender required: Female