Website Operation Manager

Kaffah; At Ta'if; On-site; SAR 150,000 - 200,000; Full time

Job summary

A prominent operations management firm in Saudi Arabia is seeking an Operations Manager to oversee overall operations, manage labor, and ensure compliance with safety regulations. Candidates should have a bachelor’s degree and 8-10 years of experience in a related field. The role includes responsibilities such as recruitment, budget management, and enhancing operational systems. We are looking for a leader who can drive productivity in a safe work environment.

Qualifications

• 8-10 years of experience in operations management or a related field.
• Familiar with a variety of concepts, practices, and procedures.
• Ability to lead and direct the work of others.
• Extensive experience and judgment to plan and accomplish goals.

Responsibilities

• Manage overall operations and ensure effective management of labor and productivity.
• Serve as the company representative on regulatory issues.
• Interview, select, and train employees as needed.
• Develop operations systems and policies to enhance productivity.
• Maintain a safe and healthy work environment.

Skills

Leadership

Conflict Management

Business Negotiation

Organization

Decision-Making

People Management

Data Entry Skills

Data Processing Skills

Dependable

Reporting Skills

Deadline-Oriented

Budget Development

Critical Thinking and Problem Solving Skills

Education

Bachelor's degree in area of specialty

Job description

Manage overall operations and isresponsible for the effective and successful management of labor, productivity,quality control and safety measures as established and set for the OperationsDepartment.

Ensure safe and efficient operations.Serve as a company representative on regulatory issues. Enhance the operationalprocedure, systems and principles in the areas of information flow andmanagement, business processes, enhanced management reporting and looks foropportunities to expand systems. Carry out supervisory responsibilities inaccordance with company's policies and applicable laws.

Responsibilities may include interviewing,selection and hiring; training new and existing employees; planning, assigningand directing work; authoring and discussing with employees performanceappraisals; addressing employee performance and corrective action plans;employee motivation and rewards. Organizing the budget of the company incollaboration with the director.

Requires a bachelor's degree in area ofspecialty and 8-10 years of experience in the field or in a related area.Familiar with a variety of the field's concepts, practices and procedures. Relyon extensive experience and judgment to plan and accomplish goals. Perform avariety of tasks. Lead and direct the work of others. A wide degree ofcreativity and latitude is expected. Typically reports to top management.Directly manages and directs Operational staff.

Responsibilities

• Recruit, select, train, assign, schedule,coach, counsel and discipline employees
• Communicate job expectations; planning,monitoring, appraising and reviewing job contributions
• Plan and review compensation actions;enforcing policies and procedures
• Contribute operations information andrecommendations to strategic plans and reviews; prepare and complete actionplans; implement production, productivity, quality and customer-servicestandards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annualbudget; schedule expenditures; analyze variances; initiating corrective actions
• Develop operations systems by determiningproduct handling and storage requirements; develop, implement, enforce andevaluate policies and procedures; develop processes for receiving product, equipmentutilization, inventory management and shipping
• Analyze process workflow, employee andspace requirements and equipment layout; implement changes
• Maintain safe and healthy work environmentby establishing, following and enforcing standards and procedures; complyingwith legal regulations
• Update job knowledge by participating ineducational opportunities; reading professional publications; maintainingpersonal networks; participating in professional organizations
• Accomplish operations and organization missionby completing related results as needed
• Manage staff levels, wages, hours,contract labor to revenues
• Responsible for all department managersand supervisors, with review/approval responsibility for all operationsemployees
• Run a safe, injury/accident free workplace
• Responsible for all aspects of vehicle andheavy equipment rentals
• Establish contracts and pricing andensuring proper maintenance and serving as primary liaison with utilities andlocal government agencies, such as fire, police, health and safety agencies
• Manage relationships with key operationsvendors
• Track vendor pricing, rebates and servicelevels
• Review and approve all operationalinvoices and ensure they are submitted for payment
• Serve as primary point of contact whenthere are customer issues related to equipment quality, customer service, oraccidents and mishaps on-site. In particular, this includes any issues on-siteat client facilities, such as breaking a fence or tape residue on flooring
• Communicate customer issues withoperations team and devise ways of improving the customer experience, includingresolving problems and complaints
• Work closely with GM and management teamto set and/or implement policies, procedures and systems and to follow throughwith implementation.
• Communicate all operating policies and/orissues at department meetings
• Work closely with the inventory managerand team to perform analysis of our inventory and ensure we are utilizing ourinventory effectively, purchasing the right equipment, maintaining solidinventory data and reduce sub-rental expenses
• Communicate with legal counsel and safetydepartment to ensure all processes remain compliant with OSHA and othergovernmental regulations

OperationsManager top skills & proficiencies

• Leadership
• Conflict Management
• Business Negotiation
• Organization
• Decision-Making
• People Management
• Data Entry Skills
• Data Processing Skills
• Dependable
• Reporting Skills
• Deadline-Oriented
• Budget Development
• Critical Thinking and ProblemSolving Skills