Voice Engineer

Avensys Consulting; Riyadh; On-site; SAR 180,000 - 260,000; Full time

Job summary

Avensys Consulting in Riyadh, Saudi Arabia, seeks a skilled Unified Communication Engineer to design, implement, and maintain AVAYA Aura and Cisco UC solutions for clients.

You will work with Session Border Controllers and contact centers, apply change requests, and support project delivery through implementation and post‑go live phases, leveraging strong telecom knowledge.

Qualifications

• Experience with unified communication and call center systems.
• Strong knowledge of SIP, H.323, DHCP, DNS, LAN and WAN.
• Technical Certifications from Avaya, Cisco, Genesys, etc.
• Experience with virtualization platforms and cloud environments is a plus.
• Excellent problem-solving and communication skills.

Responsibilities

• Implement and support AVAYA Aura solutions.
• Implement Cisco unified communications.
• Manage Session Border Controllers.
• Collaborate with clients to resolve complex technical issues.
• Apply change requests through implementation and support phases.

Skills

Unified communications

VoIP protocols

SIP/H.323

Avaya Aura

Cisco UC

DNS/DHCP

Contact center

Cloud/virtualization

Troubleshooting

Job description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire an Unified Communication Engineer

Job Summary:

We are seeking a skilled unified communication Engineer (Avaya , Cisco ) to join our team. The ideal candidate should have proven experience implementing, and supporting AVAYA Aura solutions , Cisco unified communications , Session boarder controllers and contact center is a plus, with a strong background in telecommunications and related technologies. This role involves working closely with clients to solve complex technical issues ,applying change requests ,implementation and support phases of projects.

Must Haves:

• Experience working with unified communication , call center systems .
• Strong knowledge of VoIP protocols such as SIP, H.323, DHCP, DNS, LAN, and WAN technologies.
• Technical Certifications from Avaya , Cisco , Genesys .,etc.
• Experience with virtualization platforms and cloud environments is a plus.
• Excellent problem-solving skills and ability to communicate technical concepts effectively.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.