Voice Engineer

Avensys Consulting Pte Ltd; Saudi Arabia; On-site; SAR 60,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary

Company benefits

Career progression

Job summary

Avensys Consulting Pte Ltd is actively seeking a skilled Unified Communications Engineer to join our team in Riyadh, Saudi Arabia. The role focuses on implementing and supporting AVAYA Aura and Cisco UC, SBC, and contact center integrations for clients in telecom and IT services.

The ideal candidate has hands-on experience with VoIP, UC solutions, and relevant certifications, along with a strong background in networking and cloud environments.

Qualifications

• Experience with unified communication and call center systems.
• Strong knowledge of SIP, H.323, DHCP, DNS, LAN and WAN.
• Technical certifications from Avaya, Cisco, Genesys, etc.
• Experience with virtualization platforms and cloud environments is a plus.
• Excellent problem-solving and ability to communicate technical concepts.

Responsibilities

• Implement and support AVAYA Aura solutions and Cisco UC.
• Collaborate with clients to solve complex technical issues and apply change requests.
• Participate in implementation and support phases of projects.

Skills

Unified communications

VoIP protocols

UC certifications

Virtualization & cloud

Communication skills

Tools

Avaya Aura

Cisco Unified Communications

Session Border Controller

Contact Center

Job description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

Unified Communication Engineer

Location: Riyadh, Saudi Arabia

Job Summary:

We are seeking a skilled unified communication Engineer (Avaya , Cisco ) to join our team. The ideal candidate should have proven experience implementing, and supporting AVAYA Aura solutions , Cisco unified communications , Session boarder controllers and contact center is a plus, with a strong background in telecommunications and related technologies. This role involves working closely with clients to solve complex technical issues ,applying change requests ,implementation and support phases of projects.

Must Haves:

• Experience working with unified communication , call center systems .
• Strong knowledge of VoIP protocols such as SIP, H.323, DHCP, DNS, LAN, and WAN technologies.
• Technical Certifications from Avaya , Cisco , Genesys .,etc.
• Experience with virtualization platforms and cloud environments is a plus.
• Excellent problem-solving skills and ability to communicate technical concepts effectively.

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.