Training Coordinator

FAENA; Saudi Arabia; On-site; SAR 60,000 - 100,000; Full time

Job summary

FAENA in Saudi Arabia is seeking a Training Coordinator to provide administrative and logistical support for all training functions, maintain records, and assist in developing materials and SOPs. The role requires collaboration with department heads and senior trainers to ensure quality service aligned with luxury hospitality standards.

You will help schedule training, track compliance, and support employee engagement initiatives, while promoting a positive learning culture and ensuring content

Qualifications

• Bachelor's degree or diploma in Hospitality Management, Human Resources, Education, or related field preferred.
• 1-2 years of experience in training, learning & development or hospitality operations.
• Previous experience in a luxury hotel or resort environment is an advantage.
• Basic understanding of training delivery onboarding and service standards.

Responsibilities

• Provide administrative and logistical support for all training functions
• Help prepare training materials, presentations, manuals and SOP documentation
• Maintain accurate training records, attendance logs and employee development files
• Support employee engagement activities
• Coordinate training schedules with department heads and employees
• Support the Training Manager in identifying training needs and development gaps
• Ensure training rooms and materials are properly prepared and organized
• Assist in tracking compliance with mandatory training programs, safety, service, brand standards
• Promote a positive learning culture aligned with FAENA standards
• Ensure all training activities reflect luxury hospitality expectations and brand values
• Assist in updating training content to reflect operational changes and service enhancements

Skills

Good organizational

Coordination abilities

Attention to detail

Record keeping

Interpersonal skills

Diversity collaboration

Follow instructions

Teamwork

Time management

Education

Bachelor's degree in Hospitality Management

Diploma in Human Resources or related field

Job description

Duties and Responsibilities

• Provide administrative and logistical support for all training functions
• Help prepare training materials presentations manuals and SOP documentation
• Maintain accurate training records attendance logs and employee development files
• Support employee engagement activities
• Coordinate training schedules with department heads and employees
• Support the Training Manager in identifying training needs and development gaps
• Ensure training rooms and materials are properly prepared and organized
• Assist in tracking compliance with mandatory training programs safety service brand standards
• Promote a positive learning culture aligned with FAENA standards
• Ensure all training activities reflect luxury hospitality expectations and brand values
• Assist in updating training content to reflect operational changes and service enhancements

Qualifications Desired

• Bachelor s degree or diploma in Hospitality Management Human Resources Education or related field preferred
• 1-2 years of experience in training learning amp development or hospitality operations
• Previous experience in a luxury hotel or resort environment is an advantage
• Basic understanding of training delivery onboarding and service standards
• Proficiency in English and Arabic additional languages are an advantage
• Familiarity with hospitality SOPs and guest service standards preferred

Additional Information

• SKILLSGood organizational and coordination abilities
• Attention to detail and accuracy in maintaining records and documentation
• Strong interpersonal skills and ability to work with diverse teams
• Ability to follow instructions and support senior trainers effectively
• Positive attitude and passion for learning and development
• Strong teamwork and collaboration skills
• Ability to multitask and manage time effectively
• Adaptability in a fast-paced luxury hospitality environment
• Commitment to maintaining high service and training standards

Company Culture and Overview

We are much more than a world leader We are 240 000 hoteliers with the same shared passion for welcoming We take care of millions of guests in our 4 100 addresses and on our digital platforms As an operator and franchisor HotelServices owner and investor HotelInvest we invest all our energy into making a Feel Welcomea resonate as the finest hotel promise From luxury to economy and in every corner of the globe AccorHotels 20 brands meet all the needs of business and leisure travelers seeking comfort attention and high-quality services

Repeat Qualifications

• Bachelor s degree or diploma in Hospitality Management, Human Resources, Education, or related field preferred.
• 1-2 years of experience in training, learning & development, or hospitality operations.
• Previous experience in a luxury hotel or resort environment is an advantage.
• Basic understanding of training delivery, onboarding, and service standards.
• Proficiency in English and Arabic; additional languages are an advantage.
• Familiarity with hospitality SOPs and guest service standards preferred.

Repeat Skills

• Good organizational and coordination abilities.
• Attention to detail and accuracy in maintaining records and documentation.
• Strong interpersonal skills and ability to work with diverse teams.
• Ability to follow instructions and support senior trainers effectively.
• Positive attitude and passion for learning and development.
• Strong teamwork and collaboration skills.
• Ability to multitask and manage time effectively.
• Adaptability in a fast-paced hospitality environment.
• Commitment to maintaining high service and training standards.