Store Operations Lead: Customer-First & Sales Growth

Apparel Group; Riyadh; On-site; SAR 60,000 - 95,000; Full time

Job summary

Apparel Group is seeking an Assistant Store Manager to support store operations at Nakheel Mall Riyadh. The role involves assisting the Store Manager, managing staff, and driving customer satisfaction and sales performance.

The ideal candidate has 3+ years in a customer-centric, supervisory role, with a track record of meeting or exceeding KPI targets. A bachelor's degree in business or retail is preferred and the position is full-time on site.

Qualifications

• 3+ years of progressive experience in a customer-centric role with strong management experience.
• Leadership and problem-solving skills are essential.
• Proven success in achieving and exceeding sales KPI targets for stores.
• Bachelor's degree in business administration, retail management, or related field preferred.

Responsibilities

• Drive sales and customer focus, ensuring high service standards and KPI achievement.
• Oversee daily store operations; manage staff and maintain brand presentation.
• Collaborate with Store Manager to set and achieve sales targets; monitor performance.
• Ensure stock, security, and store administration procedures are followed.
• Maintain visual merchandising standards and effective stock replenishment.

Skills

Customer focus

Leadership

Problem solving

Sales KPI targets

Education

Bachelor's degree in Business Administration

Bachelor's degree in Retail Management

Job description

Apparel Group is seeking an Assistant Store Manager to support store operations at Nakheel Mall Riyadh. The role involves assisting the Store Manager, managing staff, and driving customer satisfaction and sales performance.

The ideal candidate has 3+ years in a customer-centric, supervisory role, with a track record of meeting or exceeding KPI targets. A bachelor's degree in business or retail is preferred and the position is full-time on site.