Senior Store Manager, Retail Performance (Riyadh)

Apparel Group; Riyadh; On-site; SAR 112,000 - 179,000; Full time

Job summary

Apparel Group in Riyadh invites an experienced Store Manager - Retail Performance to lead daily operations, drive sales growth, and ensure brand standards. You will manage budgets, shrinkage, inventory, and customer experience while developing a high-performing team.

This senior role requires 5+ years of store leadership, strong analytical skills, and the ability to translate dashboards into action plans that lift profitability and loyalty.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or related field preferred.
• Minimum 5 years store management experience.
• Strong leadership and stock control skills.

Responsibilities

• Lead the store team to achieve sales targets and agreed retail KPIs.
• Monitor store performance and identify areas requiring corrective action.
• Maintain shrinkage below the required target of 0.2% of cost of sale.
• Conduct regular financial audits and stock audits to maintain accurate records and strong controls.
• Update, review, and communicate the store performance dashboard regularly.
• Analyze sales results and develop action plans to improve commercial performance.
• Monitor store expenses, budgets, and financial objectives.
• Manage daily store operations including opening and closing procedures.
• Maintain visual merchandising standards according to brand requirements.
• Ensure products are displayed correctly and merchandising remains commercially effective.
• Maintain efficient back-store operations and timely merchandise replenishment.
• Monitor stock availability and support accurate inventory management.
• Implement company operating policies, SOPs, and procedures consistently.
• Conduct regular team meetings covering targets, performance, priorities, and operational updates.
• Provide constructive feedback and clear performance expectations to employees.
• Recruit suitable retail employees according to store requirements.
• Train and develop team members in customer service, sales techniques, operational standards, and product knowledge.
• Identify employee learning gaps and implement practical development plans.
• Create a pipeline of high-potential employees capable of progressing toward Store Manager positions.

Skills

Store management

Retail operations

Sales target management

Retail KPIs

Store profitability

Financial audits

Stock audits

Shrinkaage control

Inventory management

Store dashboard

Budget management

Expense control

Visual merchandising

VM standards

Merchandise replenishment

Back-store operations

Store opening procedures

Store closing procedures

Customer experience

Club Apparel

NPS

DSES

Customer complaint resolution

Team leadership

Staff recruitment

Employee training

Performance management

Conduct management

Roster management

Leave management

Employee records

Education

Bachelor's degree in Business Administration, Retail Management, or related field

Job description

Apparel Group in Riyadh invites an experienced Store Manager - Retail Performance to lead daily operations, drive sales growth, and ensure brand standards. You will manage budgets, shrinkage, inventory, and customer experience while developing a high-performing team.

This senior role requires 5+ years of store leadership, strong analytical skills, and the ability to translate dashboards into action plans that lift profitability and loyalty.